--- ManageMyServices Interview
What is your name and position with ManageMyServices?
My name is Nick Laws and I own as well as manage the day-to-day operations of ManageMyServices, having responsibility for all areas of our business including technical support, customer services, sales, product development and marketing.
Please tell us the year established and brief history of ManageMyServices?
ManageMyservices was established after over a year in development in late 2003.
What do you offer your customers that are unique to your company?
Our Customer Control Center has been fully designed and implemented by ManageMyServices and is likely one of the industry-leading server and account control platforms in the industry at the present time.
We also provide management and 24/7 monitoring with immediate response if the server becomes unresponsive included free with every server. All our technicians are level 3 qualified so issues are never passed around and get immediate high-level responses.
What is the most challenging aspect to offering Dedicated Server Hosting?
I believe there are two challenging aspects…
- Keeping up with changing technologies – We are constantly having to re-evaluate our product portfolio in order to meet the demands from our customer base.
- Providing support to industry-leading standards – We constantly monitor the quality a (read entire interview)...
--- Soft Layer Interview
What is your name and position with SoftLayer Technologies (www.softlayer.com)?
George Karidis, Chief Strategy & Marketing Officer
Please tell us the year established and brief history of SoftLayer?
SoftLayer was established in 2005 to deliver next generation webhosting and on-demand datacenter services to customers on a global basis from facilities in Dallas TX and Seattle WA. Utilizing proprietary management tools, coupled with the industry's first network-within-a-network topology, the company delivers unprecedented power and control to securely manage IT environments while providing unparalleled scalability.
What do you offer your customers that are unique to your company?
We deliver enterprise grade IT solutions to customers of all sizes in real-time. Our commitment is to make the entire purchase experience as simple as possible, including guaranteed server delivery within a 2-4 hour window. Many times our customers receive servers in less than one hour from the time the order is approved. We also make the cancellation process as simple as the purchase process. Our commitment to providing scalable access to technology extends for the entire life cycle – from initial purchase, growth, reduction and even when the need no longer exits.
We have invested tens of millions of dollars in technology and infrastructure to support our model and to optimize the delivery of technology to customers, thus, enabling solutions that are generally only available to large enterprises that can afford the investment. Examples of this include our security products from TippingPoint and the network storage infrastructure from Equallogic.
What is the most challenging aspect to offering Dedicated Hosting?
We have taken dedicated hosting to the next level. The Softlayer approach is to provide a Virtual Data Center environment to our customers. This goes well beyond the basics of providing racks and power. Along with the physical elements, we have invested heavily in automation of core functions – like server (read entire interview)...
--- Server4You Interview
What is your name and position with Server4you?
Thomas Strohe, President Marketing & Sales
Please tell us the year established and brief history of Server4you?
SERVER4YOU INC, was founded in May 2003, but we've been in the web hosting industry in Europe for more than a decade. At first, we offered only virtual hosting, but began selling dedicated servers as early as 1997. Many things have changed since then: Technology has advanced by leaps and bounds. But one thing hasn't changed - the need for reliable dedicated servers at fair prices.
In 1999, we became one the world's first providers of a line of discount dedicated servers.
And, because we were at the forefront of being able to fill so great a need, we grew rapidly.
We have data centers in the US and Germany and operations in the Netherlands, France, Bulgaria, Austria and Switzerland. Our Head Office is located near Cologne, Germany.
What do you offer your customers that are unique to your company?
We bring the benefit of all our experience of the last several years to offer the best-dedicated servers at the best prices. That's always been our goal, and we work hard to continue to meet that goal.
We have the latest Plesk 8 control panel, for both Windows and Linux operating systems.
SERVER4YOU servers are all covered with 24/7 support services and a 100 Mbit connection speed.
All of our servers include our unique SERVER4YOU PowerPanel™, our user-friendly, proprietary administrative control panel, which incorporates the following free services:
- Instant Server Soft and Hardware Reboots. PremiumReboot™ allows you to re-st (read entire interview)... |
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