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HostForWeb Report Card
Contact Information

Tel: 1-888-7-MYHOST
Email: sales@hostforweb.com
Website: http://www.hostforweb.com
Address: 7061 N. Kedzie, Suite 302
Chicago, IL, 60645, United States of America

Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Hostforweb Web Host Interview
 
What is your name and position with Hostforweb?
Alex Korneyev, President of HostForWeb.
 
What is the history of HostForWeb?
We started out as a small company aiming to provide affordable hosting plans without sacrificing quality of service. We have achieved this goal by combining top-of-the-line hardware with top-notch customer support.
 
What is it that makes HostForWeb a competitive company in the hosting industry?
Our philosophy is this: Our customers are not just clients; they are business partners. If they are unhappy, we are unhappy.
We advertise that we offer 24/7 support and we really provide it. Many companies promise 24/7 support, but don’t even come close in reality. HostForWeb customers can count on reaching a real tech support person via our LivePerson support service, easily accessible at our website 24/7.
We also strive to answer client support requests by email within 20 mins.
 
How has HostForWeb done in light of the recent economic conditions?
HostForWeb has seen tremendous growth even during the economic slowdown. We believe our uncompromising technical support and fair pricing attracts and keeps new customers.
 
Where do you see HostForWeb and the web hosting industry in ten years?
We see HostForWeb becoming a leader in the web hosting industry. We are always looking for the best ways to ensure that our service is the highest quality and, most importantly, that our customers are happy.
 
How many customers do you currently host?
We currently host well over 3000 accounts.
 
Do you offer 24/7 support?
Yes
 
What is your average turn-around time on a support ticket?
We strive for a 20 mins max turn-around time.
 
Thank you!
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