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Cebu Web Solutions Report Card
Contact Information

Tel: +63-915-355-5580
Email: sales@cebuwebsolutions.com
Website: http://www.cebuwebsolutions.com/
Address: 1078 Cebu South Road, Basak
Cebu City, Cebu, 6000, Philippines

Blog:
www.cebuwebsolutions.com/blog
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Report Card Grade

Support B
Sales B
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Cebu Web Solutions founded in 2011 with the aim to provide quality and reliable Web Services to individuals and businesses worldwide. Cebu Web Solutions offers reliable Cpanel Web Hosting services. Their Enterprise-Grade servers are located in the Seattle, USA with 100% guaranteed uptime. They are using Solid State Drives or SSD on servers for faster read/write and better performance. Cebu Web Solutions offers outstanding-quality web hosting solutions with a 24x7 technical support service and 7 Days money back guarantee. Their primary focus is always providing reliable technical support and hosting service for each and every client.
Cebu Web Solutions services includes Web Hosting, Email Hosting, Cloud Hosting, Domain Registration, and SSL Certificates. They also provide Website Designing and Development, Logo and Graphic Designing, Custom Wordpress Template Design, Custom Joomla Template Designing, and SEO Services to their customer at very affordable prices.
Sales Review Grade: B
What we like: Sales team was really quick, they all were assisting customers with friendly attitude. They all had great customer serving skills.
What needs improvement: Would like to see 24x7 Live Chat and Phone options.
Support Review Grade: B
What we like: Cebu Web Solutions staff members have multiple years of experience within the hosting industry and are always learning new ways to serve customers needs and expectations.
What needs improvement: Would like to see 24x7 Live Chat and Phone options.
Plans / Features Review Grade: A
What we like: We tested the VPS server and it gave us all the needed resources to do practically everything and provided the highest level of speed, security and uptime.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
If you are looking for Cheap, reliable web hosting then look no further than Cebu Web Solutions. They help companies and individuals to build their online presence with the easiest way, by providing high quality web hosting services. Good honest value, reliable servers and fantastic technical support are the main goals of Cebu Web Solutions services.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Answered all questions.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Answered all questions.
 
Live Chat Sales No
 
Phone Sales Yes
24 x 7 ? No. Only from 8am to 6pm
Toll-Free Yes
Response Time (Initial Acknowledgement) Phone rang 2 times.
Response Time (Issue Resolved) Sales person was friendly and attentive.
 
Sales Contact Details
Sales Telephone +63-915-355-5580
Sales Email sales@cebuwebsolutions.com
Main URL https://www.cebuwebsolutions.com/
 
Billing Details
Payment Methods
Bank Transfer/Offline Payment, Bitcoin
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 7 days
Hyperlink to Terms and Conditions
https://www.cebuwebsolutions.com/money-back-guarantee
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support No
 
Phone Support Yes
24 x 7 ? No. Only from 8am to 6pm
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) Issue was resolved right away.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA https://www.cebuwebsolutions.com/service-level-agreement
 
 
Consumer Reviews
No Reviews Available




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