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HostBigSpace Report Card
Contact Information

Tel: +91-9699990028
Email: support@hostbigspace.net
Website: http://www.hostbigspace.com/
Address: Gachibowli
Hyderabad, Andhra Pradesh, 500008, India

Blog:
www.hostbigspace.com/blog
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction HostBigSpace started in 2014 is a part of India At Net. India At Net which was founded in year 2010 as Entertainment blog later on started providing hosting solutions and sms solutions in 2012. HostBigSpace delivers web hosting solutions that are tailored to customer's specific needs. Their deep experience as a hosting company, has helped in creating scalable hosting solutions that promise exceptional performance and unmatched value. HostBigSpace web hosting services are coupled with world-class technical support and powers websites worldwide. HostBigSpace provides reliable, affordable unlimited, high speed hosting solutiolns with 99.9% uptime guarantee secure with well-connected network, backed up by a dedicated Support Team.
HostBigSpace offers wide range of services to their customers which includes Shared Hosting (Linux/Windows), Reseller Hosting, Master Reseller Hosting, SSD Hosting, VPS Hosting, Dedicated Servers and Cloud VPS Hosting. They also provide Bulk SMS, SSL Certificates, Mobile Application Development, Web Design and SEO services.
Sales Review Grade: A
What we like: HostBigSpace sales team was really quick and eager to help their customers. They are well trained and has great customer serving skills
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Technical Support Engineers were professionally educated and certified. You can be rest assured your issues are dealt with promptly and efficiently.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: We tested the SSD Web Hosting, it was great environment for highest level of speed, security and uptime.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
HostBigSpace specializes in customer satisfaction and committed to providing a secure and reliable hosting environment. They provide the most innovative and reliable hosting service for your businesses.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response was quite fast.
Response Time (Issue Resolved) Answered all questions.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response was quite fast.
Response Time (Issue Resolved) Answered all questions.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 10am to 3pm
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Sales agent was quite informative.
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Was talking with sales agent within just a second.
Response Time (Issue Resolved) Sales person was friendly to assist & answer.
 
Sales Contact Details
Sales Telephone +91-9699990028
Sales Email sales@hostbigspace.net
Main URL http://www.hostbigspace.com/
 
Billing Details
Payment Methods
Debit Cards, Indian Net Banking, 2Checkout
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 1 days
Hyperlink to Terms and Conditions
https://www.hostbigspace.com/tos/#refund
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? No. Only from 10am to 3pm
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Resolved the issue given.
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Phone rang 2 times.
Response Time (Issue Resolved) Issue was resolved.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA https://www.hostbigspace.com/sla/
 
 
Consumer Reviews
No Reviews Available




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