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Servage Report Card
Contact Information

Tel: +49 (0) 461 160 98 358
Email: sales@servage.net
Website: http://www.servage.net
Address: Neustadt 16
Flensburg, Germany, 24939, Germany

Blog:
www.servage.net/blog
News:
www.servage.net/news
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Servage was founded in 1998 with the aim in mind to provide easy to use and effective web hosting services to their customers. Servage Hosting is well established, financial independent and extremely experienced in the hosting industry and they are committed to keep their system up-to-date with the most modern technologies available in the industry. Servage provides the next generation hosting platform, and is likely the most technically advanced and reliable platforms available today. Servage backup their services with 5 days money back guarantee, 99% uptime guarantee and around the clock technical support via live chat, email and phone system.
Servage is leading Shared Web Hosting company in the industry. Their local and distributed load balancing and mirroring solutions protect customer Web servers from network, hardware, operating system, and Web server application service failures ensuring optimum. They strive to make their customer service and technical support second to none.
Sales Review Grade: A
What we like: Servage provides easy to navigate live chat option to their website visitors. Email and ticket options are also available. We received quite good and attentive response from sales team. Sales agent via live chat was friendly, knowledgeable and really quick answer all our questions.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Serveage Support technicians were knowledgeable, well experienced and were aware about all technical aspects of what they do provide. They resolved our mysql database issue in a moment without any delay.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: Servage provides easy way to place the order directly from the home page of the website. We tested their shared web hosting plan and we were glad the way it worked for us.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Servage provides reliable, flexible, and secure hosting services to their customer. Their affordable hosting plans are designed for Business Owners, Webmasters, Developers, Web Designers, and anyone else who wants to have their website hosted on a reliable network for a great price.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Sales agent was friendly to answer all questions.
 
Phone Sales No
 
Sales Contact Details
Sales Telephone +49 (0) 461 160 98 358
Sales Email sales@servage.net
Main URL http://www.servage.net
 
Billing Details
Payment Methods
Skrill, Cash, Bank Transfer
Account Activation Period 1 day or less
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 14 days
Hyperlink to Terms and Conditions
http://www.servage.net/legal/terms_of_service/
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Issue was resolved within just few minutes
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.98%
Hyperlink to SLA http://www.servage.net/products_services/features/action:technical_features/
 
 
Consumer Reviews
No Reviews Available




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