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AltusHost Report Card
Contact Information

Tel: +31 20 808 44 44
Email: sales@altushost.com
Website: http://www.altushost.com/
Address: Beechavenue 129
Schiphol-Rijk, North Holland, 1119 RB, Netherlands

News:
www.altushost.com/news
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction AltusHost has been providing quality Web Hosting services worldwide since 2008. During the years, AltusHost has succeeded in maintaining the top notch, globally recognizable managed Web Hosting service for thousands of active clients, resulting in their highest satisfaction.

Focusing mainly on uptime and client satisfaction, with the fastest servers on the market and an equally fast support team, AltusHost's performance is second to none.

A unique aspect of AltusHost is high level of sales and tech support guaranteed with all Web Hosting plans they offer. Diversified, well-trained and motivated talent pool work cohesively to deliver solutions around the clock, 24/7 -- to provide recognized global results to AltusHost's clients.

The technical support team sets AltusHost apart from other hosting companies and makes them preferred choice of individuals and businesses.
The goal of AltusHost is to provide renowned managed web hosting services at the lowest possible rate and the highest customer satisfaction. AltusHost have a wide number of solutions, both for personal use, all the way to large scale enterprise users. From scalable shared accounts to large server clusters, you will find that reasonably priced hosting plans, which will meet your rock solid hosting expectations.
Sales Review Grade: A
What we like: AltusHos provides all basic hosting solution at affordable price, including domain registration. Multiple technologies are implemented for VPS to suite your need.
What needs improvement: Dedicated Server costing should reviewed.
Support Review Grade: A
What we like: Turn over time was very good for ticket system. Also replies were precise.
What needs improvement: N/A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
AltusHost is a company that wants to eliminate the headaches associated with hosting services in general. They guarantee you will feel like a member of the AltusHost family. They strive to provide service that is not only satisfying but enjoyable. AltusHost works beyond your expectation and go the extra mile to fulfill your needs. All in one hosting solution and service is available at AtlusHost.com
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) All queries where answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) All queries where answered properly.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Response was slow, but still good.
 
Phone Sales No
 
Sales Contact Details
Sales Telephone n/a
Sales Email sales@altushost.com
Main URL http://www.altushost.com/
 
Billing Details
Payment Methods
Webmoney Transfer, Bitcoin, Payza, Paysafecard, iD
Account Activation Period 1 day or less
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://www.altushost.com/policies.html#rp
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) Responses included required additional information
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) Responses included required additional information
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Response was slow, but still good.
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.altushost.com/policies.html
 
 
Consumer Reviews
No Reviews Available




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