AYKsolutions, LLC. – Web Host Report Cards

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AYKsolutions, LLC.
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AYKsolutions, LLC. Report Card

Contact Information

Tel: 18006918184 ext 1
Email: sales@ayksolutions.com

Website: http://www.ayksolutions.com
Address: PO Box 9215
Schenectady, NY, 12061, United States of America

Report Card Grade

Support	A
Sales	A
Plans / Features	A
Usability	A
Final Grade	A
How We Test Hosts Submit Feedback Vote For AYKsolutions, LLC.

Editor's Review
Host Introduction	AYK represents all that is wholesome in the hosting world. They provide their customers with the very best every minute of the day and strive to provide the type of support and service that our customers should expect to receive. The level of professionalism and respect they show customers is second to none. They try to be as accommodating as possible from sales to deployment to end-user support. AYKsolutions is a hosting shop with a main focus on dedicated servers. They have also recently launched VPS services.
	The level of professionalism and respect we show our customers is second to none. We try to be as accommodating as possible from sales to deployment to end-user support.
Sales Review	Grade: A
What we like:	AYKsolutions provides eight (if you include their fax) options to choose from when trying to receive information regarding their services. Sales Contact Options: 1. Toll-Free 2. Fax 3. Live Chat 4. Email 5. Yahoo: aykhosting 6. MSN: aykhosting@hotmail.com 7. AOL: ayksupport 8. ICQ: 426567561 Hands down, AYKsolutions is one of the easiest providers to receive knowledgeable and professional assistance from when making a web hosting buying decision.
What needs improvement:	None at this time.
Support Review	Grade: A
What we like:	AYKsolutions provides what they call a semi-managed support suite with its dedicated servers. We found its a bit more and really ensures your server is setup at deployment with features that we'd class as a fully managed option (www.ayksolutions.com/full-management.htm). Shared, Reseller and VPS options are not alone either, AYKsolutions provides 24/7 support to all these customers as well.
What needs improvement:	None at this time.
Plans / Features Review	Grade: A
What we like:	AYKsolutions has an excellent footprint on providing geographical hosting within the US and the World. Customers can choose from 8 data center locations within the continental US. Experiencing the very best in response times from your hosting is a key benefit to multi data center locations and options. AYKsolutions also specializes in all facets of web hosting: Shared Hosting, Reseller Hosting, Virtual Private Servers, Dedicated Servers you name it they can provide you with just about anything you need. A particular feature to pay close attention to is their Fully Managed Hosting options. Your company can have piece of mind knowing AYKsolutions managed support team is there to assist 24/7.
What needs improvement:	9th data center??
Usability Review	Grade: A
What we like:	One key element we'd like to recommend when first stepping onto the AYKsolutions website is to determine which data center location best suites your hosting needs. This can easily be determined by checking out AYKsolutions network map: www.ayksolutions.com/netmap.htm Once you have determined which data center can better service your business and customers (usually choosing a location that is nearest works best) you can then go on your way to exploring the website and all its hosting services offered.
What needs improvement:	None at this time.
Conclusion	Grade: A
With AYKsolutions behind your web operations, you can rest assure that your online presence is at its best.

Sales Review
Ticket Sales	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Email Sales	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Live Chat Sales	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Phone Sales	Yes
24 x 7 ?	Yes
Toll-Free	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Sales Contact Details
Sales Telephone	1-800-691-8184 ext. 1
Sales Email	sales@ayksolutions.com
Main URL	http://www.ayksolutions.com

Billing Details
Payment Methods
	Visa
	Master Card
	American Express
	Diners Club
	PayPal
	Check
	MoneyOrder
	Other:
Account Activation Period	1 - 2 days
Order Verification Documents Required	Yes

Money Back Guarantee
Does Host have an Money Back Guarantee?	No

Support Review
Ticket Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Email Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Live Chat Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

Phone Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Excellent
Response Time (Issue Resolved)	Excellent

SLA
Does Host have an SLA?	Yes
If yes, what percentage is the SLA?	99.9%
Hyperlink to SLA	http://www.ayksolutions.com/terms-of-service.htm

Consumer Reviews

Title	Reviewed by	Sales	Support	Plans	Usability	Submitted
AYKsolutions is astounding	Matt Foley	A	A	A	A	12/1/2008 2:39:11 PM
Excellent Service	Dennis L.	A	A	A	A	11/27/2008 3:42:06 PM
title	Björn Andreasson	A	A	A	A	11/27/2008 3:15:53 PM
MR	Valeriu Crisovan	A	A	A	A	11/27/2008 3:04:35 PM
Reliable, friendly, best support ever	Naumov Andriy	A	A	A	A	11/26/2008 9:40:49 PM
A+ Webhost	Prends Dakila	A	A	A	A	11/25/2008 6:21:33 PM
revewing AYK	Ehab	A	A	A	A	11/25/2008 4:49:22 PM
Great Hosting Company	Dan Sapozhnikov	A	A	A	A	11/25/2008 1:34:18 PM
AYK is Great	Brandon Williams	A	A	A	A	11/25/2008 1:27:41 PM

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