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Bluehost.com Report Card

Contact Information

Tel: 1-801-765-9400
Email: sales@bluehost.com

Website: http://www.bluehost.com
Address: 1215 N Research Way #Q3500
Orem, UT, 84097, United States of America

Report Card Grade

Support
Sales
Plans / Features
Usability
Final Grade
How We Test Hosts Submit Feedback Vote For Bluehost.com

Sales Review
Ticket Sales	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Satisfactory Response Time
Response Time (Issue Resolved)	Satisfactory Response Time

Email Sales	No

Live Chat Sales	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Satisfactory Response Time
Response Time (Issue Resolved)	Satisfactory Response Time

Phone Sales	Yes
24 x 7 ?	Yes
Toll-Free	Yes
Response Time (Initial Acknowledgement)	Satisfactory Response Time
Response Time (Issue Resolved)	Satisfactory Response Time

Sales Contact Details
Sales Telephone	1-888-401-4678
Sales Email	sales@bluehost.com
Main URL	http://www.bluehost.com

Billing Details
Payment Methods
	Visa
	Master Card
	American Express
	Diners Club
	PayPal
	Check
	MoneyOrder
	Other:
Account Activation Period	1 day or less
Order Verification Documents Required	No

Money Back Guarantee
Does Host have an Money Back Guarantee?	Yes
If yes, how many days?	30 days
Hyperlink to Terms and Conditions	http://www.bluehost.com/cgi/info/terms.html

Support Review
Ticket Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Satisfactory Response Time
Response Time (Issue Resolved)	Satisfactory Response Time

Email Support	No

Live Chat Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Satisfactory Response Time
Response Time (Issue Resolved)	Satisfactory Response Time

Phone Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Satisfactory Response Time
Response Time (Issue Resolved)	Satisfactory Response Time

SLA
Does Host have an SLA?	No

Consumer Reviews

Title	Reviewed by	Sales	Support	Plans	Usability	Submitted
Steller	Daniel Hoviss	A	A	A	A	3/8/2011 12:18:34 PM

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