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Captain.Host Report Card
Contact Information

Tel: N/A
Email: info@captain.host
Website: http://captain.host/
Address: Siganeou 6 st, PO. 11142
Athens, Athens, N/A, Greece

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Report Card Grade

Support B
Sales B
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Captain.host is leading web hosting provider in the industry. They always try to provide wide range of products with quality services. Their product line includes Linux Hosting, Windows Hosting, Linux Reseller Hosting, Windows Reseller Hosting, Virtual Private Servers, Dedicated Servers, and Managed Servers. Advance Data Protection and Disaster recovery services also provided with Website Hosting Services. Website Builder, Registering Domain Names, Bulk Domain Register and Transfer, Business Email, Enterprise Email, SSL Certificates are also provided.
Captain.host is leading web hosting provider in the industry. They always try to provide wide range of products with quality services. Their product line includes Linux Hosting, Windows Hosting, Linux Reseller Hosting, Windows Reseller Hosting, Virtual Private Servers, Dedicated Servers, and Managed Servers. Advance Data Protection and Disaster recovery services also provided with Website Hosting Services.
Sales Review Grade: B
What we like: Sales team has very good customer serving skills. They know what exactly customer is looking for and suggest product accordingly. They are dedicated to their job profile.
What needs improvement: Would like to see 24x7 Live Chat and Phone options.
Support Review Grade: B
What we like: Service reliability is just great. With 24/7 customer support, any issue relating to service or hosting account is resolved without any delay.
What needs improvement: Would like to see 24x7 Live Chat and Phone options.
Plans / Features Review Grade: A
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Captain.host customers receive all the benefits of more expensive hosting services at an extremely competitive price. Good honest value, reliable servers and fantastic technical support are the main goals of Captain.host. They are commtted to provide quality, professional and reliable services to their customers.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response.
Response Time (Issue Resolved) Answered all questions in detail.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response.
Response Time (Issue Resolved) Answered all questions in detail.
 
Live Chat Sales No
 
Phone Sales No
 
Sales Contact Details
Sales Telephone +1-361-455-6471
Sales Email Sales@WWSHosting.net
Main URL http://www.wwshosting.net/
 
Billing Details
Payment Methods
Wire Transfer
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://captain.host/web-hosting/index.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was resolved within few minutes.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was resolved within few minutes.
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.999%
Hyperlink to SLA http://captain.host/web-hosting/index.php
 
 
Consumer Reviews
No Reviews Available




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