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Cloudcom Report Card
Contact Information

Tel: +34-65-145-1101
Email: sales@cloudc.me
Website: http://www.cloudc.me/
Address: 123 Carrer de Balmes,
Barcelona, Barcelona, 08008, Spain

News:
www.cloudc.me/news
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Cloudcom Protected Hosting is located in Barcelona, Spain with main Data Center situated in Zurich, Switzerland. Cloudcom targeted market is the cloud, they've done a lot of research into the industry and managed to pull off what they believe to be the best service available. They aim to provide the highest quality customer oriented services with experienced team of experts in Hosting technologies. At Cloudcom multilingual team of experts available 24 hours a day and 7 days a week via Live Chat, telephone, e-mail and Skype. One of Cloudcom's advantages is being a multi-lingual company, oriented to both English and International Customers. High level customer service is Cloudcom's rule for developing successful hosting business.
Cloudcom provides a wide rage of cloud hosting products and services offering Dedicated Servers, VPS, Cloud Hosting/Servers, Colocation, DDoS Protection, BitSync Servers and CDN. Introducing innovative protection solutions such as Free DDOS Protection with All Hosting Products available.
Sales Review Grade: A
What we like: Cloudcom is good option to start your online business with. Sales assistance is available via live chat, phone, email and ticket system.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Issue with file permissions was resolved really fast.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: We tested Dedicated server plan and it worked great for us.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
With Protected Data Center located in Zurich, geographical Center of Europe, Cloudcom offers user-friendly, fast and reliable Europe based Hosting Solutions with Fastest Setup and Highest Quality Hardware available today.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Answered the questions asked
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Answered the questions asked
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Properly answered all questions.
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) very well answered the questions.
 
Sales Contact Details
Sales Telephone +34-65-145-1101
Sales Email sales@cloudc.me
Main URL http://cloudc.me/en/
 
Billing Details
Payment Methods
Wire Transfer, Debit Card
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? No
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) Resolved the issue given.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) Resolved the issue given.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good
Response Time (Issue Resolved) Issue was addressed.
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Phone rang 2 times.
Response Time (Issue Resolved) Properly handled the issue.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://cloudc.me/en/network-connectivity
 
 
Consumer Reviews
No Reviews Available




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