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Editor's Review |
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Host Introduction |
Codero is a dedicated and managed hosting company focused on the real needs of today's small- and mid-sized businesses. We believe in supporting robust websites, storefronts and online communities that will grow and adapt with you.
Codero stands for building a better Web experience—faster, safer, smarter, and more varied than ever. We aim not only to improve the way you communicate and transact, but also partnering with you every step of the way to discover and enjoy the possibilities of the Web. Ultimately, we are the sum of our parts:
* Experience-Plus A staff with decades of experience and some of the brightest new minds in the business, we've combined expertise in development, security, support, and much more.
* Solution-Oriented Complete infrastructure to support the technology your business needs to succeed for eCommerce, publishing, messaging, Web design, administration, network configuration and just about any other hosting scenario.
* Support Listening, learn |
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Codero offers advanced email, eCommerce, security and networking solutions. This includes a full line of high–performance Windows® and Linux servers as well as EVault Backup, Pinnacle Shopping Cart, and more. |
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Sales Review |
Grade:
A |
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Support Review |
Grade:
A |
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Plans / Features Review |
Grade:
A |
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Usability Review |
Grade:
A |
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Conclusion |
Grade:
A |
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All Codero products are backed by secure data centers, live 24/7/365 U.S.-based support and a seasoned staff with international experience in the hosting business for over 15 years. |
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Sales Review |
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Ticket Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Excellent
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Response Time (Issue Resolved)
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Excellent
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Email Sales |
No
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Live Chat Sales |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Excellent
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Response Time (Issue Resolved)
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Excellent
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Phone Sales |
Yes
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24 x 7 ? |
Yes
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Toll-Free |
Yes
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Response Time (Initial Acknowledgement)
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Excellent
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Response Time (Issue Resolved)
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Excellent
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Sales Contact Details |
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Sales Telephone
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877.999.2750 |
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Sales Email
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lennyh@codero.com
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Main URL
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http://www.codero.com
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Billing Details |
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Payment Methods |
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Account Activation Period |
1 day or less
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Order Verification Documents Required |
Yes
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Money Back Guarantee |
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Does Host have an Money Back Guarantee? |
No
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Support Review |
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Ticket Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Excellent
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Response Time (Issue Resolved)
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Excellent
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Email Support |
No
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Live Chat Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Excellent
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Response Time (Issue Resolved)
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Excellent
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Phone Support |
Yes
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24 x 7 ? |
Yes
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Response Time (Initial Acknowledgement)
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Excellent
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Response Time (Issue Resolved)
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Excellent
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SLA |
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Does Host have an SLA? |
Yes
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If yes, what percentage is the SLA? |
99.9%
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Hyperlink to SLA |
http://www.codero.com/uptime-guarantee/
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