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Colocation America

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Colocation America Report Card

Contact Information

Tel: 1-800-296-8915
Email: sales@colocationamerica.com

Website: http://www.ColocationAmerica.com
Address: 624 S. Grand Ave
Los Angeles, CA, 90017, United States of America

Blog:
www.colocationamerica.com/blog

News:
www.colocationamerica.com/news

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Report Card Grade

Support	A
Sales	A
Plans / Features	A
Usability	A
Final Grade	A
How We Test Hosts Submit Feedback Vote For Colocation America

Editor's Review
Host Introduction	ColocationAmerica offers a comprehensive range of managed services, hosting and cutting-edge colocation capabilities to take infinite care of keeping your systems well connected so that you can focus on other business priorities.
	Some of the unique features to ColocationAmerica are: VOIP, Dedicated Servers, Web Hosting & Colocation.
Sales Review	Grade: A
Support Review	Grade: A
Plans / Features Review	Grade: A
Usability Review	Grade: A
Conclusion	Grade: A
ColocationAmerica's main focus is the ability to satisfy every one of their customers with 24/7/365 support.

Sales Review
Ticket Sales	Yes
24 x 7 ?	No. Only from 9am to 5pm
Response Time (Initial Acknowledgement)	Good Response Time
Response Time (Issue Resolved)	Good Response Time

Email Sales	Yes
24 x 7 ?	No. Only from 9am to 5pm
Response Time (Initial Acknowledgement)	Good Response Time
Response Time (Issue Resolved)	Good Response Time

Live Chat Sales	No

Phone Sales	Yes
24 x 7 ?	No. Only from 9am to 5pm
Toll-Free	Yes
Response Time (Initial Acknowledgement)	Good Response Time
Response Time (Issue Resolved)	Good Response Time

Sales Contact Details
Sales Telephone	1-800-296-8915
Sales Email	sales@colocationamerica.com
Main URL	http://www.colocationamerica.com

Billing Details
Payment Methods
	Visa
	Master Card
	American Express
	Diners Club
	PayPal
	Check
	MoneyOrder
	Other:
Account Activation Period	Unknown
Order Verification Documents Required	Yes

Money Back Guarantee
Does Host have an Money Back Guarantee?	No

Support Review
Ticket Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Good Response Time
Response Time (Issue Resolved)	Good Response Time

Email Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Good Response Time
Response Time (Issue Resolved)	Good Response Time

Live Chat Support	No

Phone Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Good Response Time
Response Time (Issue Resolved)	Good Response Time

SLA
Does Host have an SLA?	No

Consumer Reviews

Title	Reviewed by	Sales	Support	Plans	Usability	Submitted
Fantastic Support and Uptime!	Jack Walsh	A	A	A	A	9/28/2010 5:57:34 PM

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