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Conscious Networks Report Card
Contact Information

Tel: 1-703-600-3336
Email: sales@conscious.net
Website: http://www.conscious.net/
Address: N/A
Ashburn, Virginia, n/A, United States of America

Blog:
www.conscious.net/blog
News:
www.conscious.net/news
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Report Card Grade

Support B
Sales B
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Conscious Networks has been in business for more than a decade, they have a great deal of experience serving Professional Services Firms, the Manufacturing Industry, Trade Associations, Tech Startups, A&E Firms and more. They provide big-box level solutions tailored to small and medium sized businesses. In developing a solution, Conscious Networks takes holistic steps to understand your IT environment from top to bottom before making any recommendations. Their hosting environment is fully redundant, secure, stable, and scalable. Conscious Networks offers outstanding-quality web hosting solutions with a 24x7 technical support service, 30 day money back guarantee and 99.9% uptime guarantee.
As the premier provider of cheap hosting solutions, Conscious Networks offers an array of hosting services designed for every budget, including Colocation, Monitoring and Professional Services. They also provide Cloud Hosting, Managed IaaS-SaaS, Bandwidth Utilization, Data Back-up and Archiving, Security Services, Disaster Recovery and Mail Services.
Sales Review Grade: B
What we like: Conscious Networks sales team was really quick and eager to help their customers. They are well trained and has great customer serving skills.
What needs improvement: Would like to see 24x7 live chat option.
Support Review Grade: B
What we like: Technical Support team continuously strives to provide their customer with a high level of professional service that is unmatched anywhere else within the hosting industry.
What needs improvement: Would like to see 24x7 live chat option.
Plans / Features Review Grade: A
What we like: Conscious Networks provides wide range of services. Their customers receive all the benefits of more expensive hosting services at an extremely competitive price.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Conscious Networks help companies and individuals to build their online presence with the easiest way, by providing high quality online solutions. Good honest value, reliable services and fantastic technical support are the main goals of Conscious Networks.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response was quite fast.
Response Time (Issue Resolved) Answered all questions in detail.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response was quite fast.
Response Time (Issue Resolved) Answered all questions in detail.
 
Live Chat Sales No
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Toll-Free Yes
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) Sales person was friendly to assist & answer.
 
Sales Contact Details
Sales Telephone 1-703-600-3336
Sales Email support@conscious.net
Main URL http://www.conscious.net/
 
Billing Details
Payment Methods
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://www.conscious.net/legal/satisfaction/
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Resolved the issue with proper solution
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Resolved the issue with proper solution
 
Live Chat Support No
 
Phone Support Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Response time was good during working hours.
Response Time (Issue Resolved) Issue was resolved.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://www.conscious.net/services/colocation/
 
 
Consumer Reviews
No Reviews Available




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