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Core Ston Report Card
Contact Information

Tel: N/A
Email: sales@coreston.com
Website: http://www.coreston.com/
Address: 371 Front Street West, Suite #305
Toronto, Ontario, M5V 3S8, Canada

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Report Card Grade

Support B
Sales B
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Core Ston is a small, privately funded company by professional people with experience in IT environment security and customer support processes. Core Ston is a brand that has been under planning for some time and has finally come to fruition in 2015. Their primary focus is on serving customers with the best DDoS protected hosting possible. Core Stonspecialize in DDoS protected dedicated servers, along with VPS and shared hosting. They currently own all hardware and equipment is located with Psychz in Los Angeles. Core Stone team strives to provide both quick and dependable customer support, as well as a product that excels in all ways, shapes, and forms.
Core Ston infrastructure is easily tailored to meet any application requirement and their dynamic hosting product is easily compatible with any applications customers might be looking to run. Core Ston packages are easily scaled, customers never need to worry about running out of resources. As built on highly-redundant, custom-made networking hardware, their servers are some of the stablest server in the industry. That is why Core Ston is able to offer a 100% uptime Service Level Agreement.
Sales Review Grade: B
What we like: Great customer serving skills. Core Ston staff was top-notch and really quick, their friendly attitude makes every visitor to rate them with five starts.
What needs improvement: Would like to see 24x7 phone option.
Support Review Grade: B
What we like: Core Ston staff members having multiple years of experience within the hosting industry. They resolved critical database issue within just few minutes.
What needs improvement: Would like to see 24x7 phone option.
Plans / Features Review Grade: A
What we like: The Virtual Private Servers from Core Ston can easily allow you to transform your web site. VPS is fast, steady and smooth in performance.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Core Ston customers receive all the benefits of more expensive hosting services at an extremely competitive price. They provide their custom Surge control panel which allows to manage server installations very easily. Customers can effortlessly analyze, manage, deploy, and resell every server either on a desktop or a mobile device.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Quick response.
Response Time (Issue Resolved) All questions were outlined perfectly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Quick response.
Response Time (Issue Resolved) All questions were outlined perfectly.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Offline when checked.
Response Time (Issue Resolved) N/A
 
Phone Sales No
 
Sales Contact Details
Sales Telephone N/A
Sales Email sales@coreston.com
Main URL http://www.coreston.com/
 
Billing Details
Payment Methods
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? No
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response was good.
Response Time (Issue Resolved) Issue was resolved within few minutes.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response was good.
Response Time (Issue Resolved) Issue was resolved within few minutes.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Live chat was offline when checked.
Response Time (Issue Resolved) N/A
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://coreston.com/sla.html
 
 
Consumer Reviews
No Reviews Available




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