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DIHOST Report Card
Contact Information

Tel: +43 (0) 720/881-741
Email: sales@dihostnet.com
Website: http://www.dihost.net
Address: Olympiastraße
9 A, Innsbruck, 6020, Austria

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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction DIHOST provides a scalable hosting platform that delivers a fantastic performance on your hosting experience. Improve your load times by 200% compared with regular shared hosting using DIHOst.

DIHOST includes a security package with each hosting plan. Feel safe and secure with advanced DDoS protection, web-application firewall and geo-redundancy.

The ability to run, manage and deploy hosting services turns into an easy task with DIHOST. Included with all packages is 24/7 full managed services. Get the help you need, right when you need it with expert technicians available at your disposal.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response was quite fast.
Response Time (Issue Resolved) Answered all questions in detail.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response was quite fast.
Response Time (Issue Resolved) Answered all questions in detail.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Sales agent was friendly to answer all questions.
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 6pm
Toll-Free No
Response Time (Initial Acknowledgement) Was talking with sales agent within a few rings
Response Time (Issue Resolved) Sales person was friendly to assist & answer.
 
Sales Contact Details
Sales Telephone +43 720/881-471
Sales Email sales@dihostnet.com
Main URL https://dihost.net
 
Billing Details
Payment Methods
Account Activation Period Unknown
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 14 days
Hyperlink to Terms and Conditions
https://dihost.net/company/withdrawal
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Live chat response time was fastest.
Response Time (Issue Resolved) Issue was resolved.
 
Phone Support Yes
24 x 7 ? No. Only from 9am to 6pm
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) Addressed the issue properly.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99%
Hyperlink to SLA https://dihost.net/company/terms-of-service
 
 
Consumer Reviews
No Reviews Available




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