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Domains at Cost Report Card
Contact Information

Tel: +1-620-244-4557
Email: sales@domainsatcost.com
Website: http://domainsatcost.com/
Address: 7846 Forbes Rd
Zephyrhills, Zephyrhills, 33540, United States of America

Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Domains at Cost aims to offer low-cost and easy to use web hosting services to their customers. They combine quality service and support with unparalleled response time and focus on giving customers exactly what they need. Domains at Cost puts all of its efforts in providing the highest level of support, backed by excellent network connectivity options, always complemented by top quality hardware. Their low cost hosting plans provide everything need to run a successful website on a budget. They backup their services by 7 Days Money Back Guarantee and around the clock technial support via live chat, phone, email and ticket system guarantee.
Domains at Cost services are finded to be unique in idustry because they provide wide range of services at an extremely competitive price. They provide Windows Web Hosting, Linux Web Hosting, eCommerce Hosting, cPanel Hosting, Domain Registration, Domain Transfer, Domain Forward, Email Hosting, and cSSL Certificates, etc.
Sales Review Grade: A
What we like: Domains at Cost provides sales support via live chat, email, ticket and phone system. They are very good at Phone and Live Chat options. Sales agents were too quick to answer all our questions. Domains at Cost's sales team has great customer serving skills.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Technical support engineers helped us a lot during a critical issue on the website. They were in touch by regular intervals until our issue doesn't get resolved. Great work!!
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: We tested the Linux Plesk Hosting, which is full of features at fraction of cost. All plans and features are too good. There hosting services are compatible for everyone.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Domains at Cost's core focus is to provide their customers with a more personal approach rather than them being counted as numbers and being treated differently. They are commtted to provide quality, professional and reliable services to their customer at very affordable prices.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Answered all the questions in detail.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Answered all the questions in detail.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 8am to 12am
Response Time (Initial Acknowledgement) Quick response.
Response Time (Issue Resolved) Sales agent was quite informative.
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Was talking with sales agent within just a second.
Response Time (Issue Resolved) Very professional to the questions asked.
 
Sales Contact Details
Sales Telephone +1-620-244-4557
Sales Email sales@domainsatcost.com
Main URL http://domainsatcost.com/
 
Billing Details
Payment Methods
Discover
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 7 days
Hyperlink to Terms and Conditions
http://www.domainsatcost.com/company/tos.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? No. Only from 8am to 12am
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Resolved the issue given.
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was bit late.
Response Time (Issue Resolved) Issue was resolved.
 
SLA
Does Host have an SLA? No
 
 
Consumer Reviews
No Reviews Available




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