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Consumer Review Information
 
Web Host Account : Dynamic Hosting
 
Consumer Information
Review Title : Exceptional Customer Service
Customer Name : Don Smith
URL of your website hosted by Dynamic Hosting   http://scotiadata.com
Status : Currently Hosted
Email Address : dmsmith@scotiadata.com
 
Consumer Grade
Sales : A
Support : A
Plans / Features : A
Usability : A
 
Comments :
I have been with Dynamic Hosting for a couple of years, after using a variety of other hosting services over the past 15 years. I''m happiest with Dynamic Hosting and would definitely rate them as the best I''ve dealt with. I highly recommend them. I seldom have issues and those I did have were mostly self-inflicted, but in every case, their level of support can only be rated as exceptional.

Last night I did have an issue (my site was down, as it turned out, for server maintenance. My advanced e-mail notification had been sent, but bounced.) I used their on-line Chat feature to find out what was going on. Response was immediate, very professional and thorough. This morning they called me to apologize (never had that happen before with any other company... hosting or otherwise!) and they explained what had happened to my e-mail and what they did to fix it. I''m not a high-end customer, yet their response made me feel that way. I seldom recommend businesses, but I definitely re
 
Host Rebuttal :
 
  
 




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