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eFuzone Report Card
Contact Information

Tel: +92 322 2441299
Email: support@efuzone.com
Website: http://www.efuzone.com/
Address: Suite # 23, 2nd Floor, Asiya Trade Tower,, Mooljee Street, Kharadar near Jilani Tower
Karachi, Karachi, N/A, Pakistan

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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction eFuZone is leading web hosting service provider in the industry. They are a premium service providers of cPanel web hosting packages on advanced Linux based servers, theyalso offer private domain name registration, reseller hosting and virtual private server solutions. eFuZone Virtual Private Servers are a fusion of the latest server-grade hardware components and industry-leading virtualization software Virtuozzo. Each managed VPS is a truly unique and private environment. The cutting edge control panel and comprehensive hosting package offerings bring eFuZone the higher rank hosting solution. All eFuZone equipment and servers are housed in the state of the art USA based Data Centers. eFuZone provides easy to use website hosting with no question 15 days money back guarantee, 99.9% uptime guarantee, and fast 24/7 technical support for problems that may rise.
eFuzone.com provides various free, cheap, premium cPanel web hosting Packages (on Windows/Linux servers), domain name registration and reseller hosting solutions all over the world. eFuZone offers some of the best and most affordable reseller hosting solutions on the internet. eFuzone's reseller packages are perfect for medium or small businesses as well as personal use. Many Web Hosting companies private label eFuZone services to provide their own line of Web Hosting and Internet solutions. eFu
Sales Review Grade: A
What we like: eFuzone provides easy to navigate live chat option on their website, sales agent via live chat was friendly and knowledgeable. Response via other resources was also informative, but response received through live chat was really impressive. All our questions were answered in detail, we could make our decision really quick.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: eFuzone technical team was professionally educated and certified. They resolved our php upgrade issue without any data loss, also helped us during our application installation.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: We tested eFuzone's Virtual Private Server. The company’s data backup and storage methods allow for quick recovery in the form of daily, weekly and monthly files. eFuZone Virtual Private Servers are a fusion of the latest server-grade hardware components and industry-leading virtualization software Virtuozzo. Each managed VPS is a truly unique and private environment.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
eFuzone's best valued high quality packages and high level of technical support is considered one of the best in the industry. By hosting your website at eFuZone you will be assured you will not be plagued by all the downtime and network issues. eFuzone is commtted to provide quality, professional and reliable services to their customer at very affordable prices.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Answered all questions in detail.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Answered all questions in detail.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 10am to 7pm
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Sales agent was friendly to answer all questions.
 
Phone Sales Yes
24 x 7 ? No. Only from 10am to 7pm
Toll-Free No
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) Sales agent was very prompt to answer our question
 
Sales Contact Details
Sales Telephone +92 322 2441299
Sales Email sales@efuzone.com
Main URL http://www.efuzone.com/
 
Billing Details
Payment Methods
Bank Transfer, easypaisa, Perfect Money, Payza/Ale
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 15 days
Hyperlink to Terms and Conditions
http://www.efuzone.com/terms-of-use.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response was quite fast.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response was quite fast.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? No. Only from 10am to 7pm
Response Time (Initial Acknowledgement) Response time was good during working hours.
Response Time (Issue Resolved) Immediately solved the issue given.
 
Phone Support Yes
24 x 7 ? No. Only from 10am to 7pm
Response Time (Initial Acknowledgement) Response time was bit late.
Response Time (Issue Resolved) Resolved the issue.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.5%
Hyperlink to SLA http://www.efuzone.com/sla.php
 
 
Consumer Reviews
No Reviews Available




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