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eMonsterHost Report Card

Contact Information

Tel: 920-591-0336
Email: sales@eMonsterHost.com

Website: http://www.emonsterhost.com
Address: w9290 w14th road
Coleman, Wisconsin, 54112, United States of America

Report Card Grade

Support	A
Sales	B
Plans / Features	B
Usability	C
Final Grade	B
How We Test Hosts Submit Feedback Vote For eMonsterHost

Editor's Review
Sales Review	Grade: B
Support Review	Grade: A
Plans / Features Review	Grade: B
Usability Review	Grade: C
Conclusion	Grade: B

Sales Review
Ticket Sales	Yes
24 x 7 ?	No. Only from 9am to 5pm
Response Time (Initial Acknowledgement)	Good
Response Time (Issue Resolved)	Good

Email Sales	Yes
24 x 7 ?	No. Only from 9am to 5pm
Response Time (Initial Acknowledgement)	Good
Response Time (Issue Resolved)	Good

Live Chat Sales	Yes
24 x 7 ?	No. Only from 9am to 5pm
Response Time (Initial Acknowledgement)	Good
Response Time (Issue Resolved)	Good

Phone Sales	No

Sales Contact Details
Sales Telephone	920-591-0336
Sales Email	sales@eMonsterHost.com
Main URL	http://www.eMonsterHost.com

Billing Details
Payment Methods
	Visa
	Master Card
	American Express
	Diners Club
	PayPal
	Check
	MoneyOrder
	Other:
Account Activation Period	Unknown
Order Verification Documents Required	No

Money Back Guarantee
Does Host have an Money Back Guarantee?	No

Support Review
Ticket Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Good
Response Time (Issue Resolved)	Good

Email Support	Yes
24 x 7 ?	Yes
Response Time (Initial Acknowledgement)	Good
Response Time (Issue Resolved)	Good

Live Chat Support	No

Phone Support	No

SLA
Does Host have an SLA?	Yes
If yes, what percentage is the SLA?	99.9%
Hyperlink to SLA	http://www.emonsterhost.com/aup.htm

Consumer Reviews

No Reviews Available

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