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Everleap Report Card
Contact Information

Tel: +1-626-227-7130
Email: sales@Everleap.com
Website: http://www.everleap.com/
Address: 2700 E. Foothill Blvd.,, Suite 201
Pasadena, CA, 91107, United States of America

Blog:
www.everleap.com/blog
News:
www.everleap.com/news
Forum:
www.everleap.com/forum
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Everleap is the simplified Windows cloud Service provider. Everleap occupies a unique position. They set out to provide all the technical benefits of the big cloud providers along with the all-inclusive bundled services of traditional web hosting. So every Everleap site includes things like SQL, MySQL, SQL Reporting Services, SSL support, email and DNS service, and their "Always There" Support. Things customers need to pay extra for at the big cloud providers. Everleap is the perfect home for resource-hungry applications such as DotNetNuke, WordPress, nopCommerce, Sitefinity and BV Commerce. The Everleap network is made up of a vast number of virtual web servers with traffic managed by sophisticated load balancers. If a web server becomes too busy or goes down for any reason, traffic is instantly routed to another server, eliminating the latency often experienced with shared hosting. Every Everleap site can use two load balanced Cloud Web Servers, so client's website can be served from two separate servers at the same time, splitting the load and increasing site's responsiveness. Everleap are renowned for their expert technical support, unconditional 60 days money back guarantee and 100% uptime guarantee.
Everleap is leading and fastest growing Windows Cloud Hosting provider in the industry. They are expertise in Windows Cloud Hosting, CDN, Domain Names, SSL Certificates and Website Security Services. Each and every Everleap Cloud Web Server, Multi-Domain Cloud server and Reserved Cloud Server is fully managed and maintained. Every Everleap site runs in its own isolated application pool with dedicated memory resources.
Sales Review Grade: A
What we like: We personally impressed with the Live Chat agent of Everleap. He knew what exactly customer requires and how to serve them. Response via all other resources was also good.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Everleap's Technical Support team is professionally educated and certified. They like to be in touch with customers until their issue doesn't get resolved or they don't get satisfied.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: Everleap's Cloud Hosting platform is like none other service in the industry. Every Everleap site has an available Power Pack, which provides a memory, disk space and bandwidth boost. They are simply awesome in cloud services.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
If your site runs on a traditional shared hosting server, or even a VPS or dedicated server, Everleap has several advantages that you should be aware of. Everleap brings you the reliability and elastic scalability of the cloud with the ease and low cost of traditional hosting. Everleap is built around the Microsoft Windows Azure Pack, advanced technology that runs on their own data center. Their exclusive custom control panel and expanded feature implementation make Everleap unique.
 
Sales Review
Ticket Sales Yes
24 x 7 ? No. Only from 9am to 9pm
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Answered all questions in detail.
 
Email Sales Yes
24 x 7 ? No. Only from 9am to 9pm
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Answered all questions in detail.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 9pm
Response Time (Initial Acknowledgement) Really quick response.
Response Time (Issue Resolved) Very friendly to answer all the questions.
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 9pm
Toll-Free No
Response Time (Initial Acknowledgement) Was talking with sales agent within just few secon
Response Time (Issue Resolved) Answered all questions right away.
 
Sales Contact Details
Sales Telephone +1-626-227-7130
Sales Email sales@everleap.com
Main URL http://www.everleap.com/
 
Billing Details
Payment Methods
Discover
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 60 days
Hyperlink to Terms and Conditions
http://www.everleap.com/policies/terms-of-service/
 
Support Review
Ticket Support No
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Resolved the issue with proper solution
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://www.everleap.com/policies/service-level-agreement/
 
 
Consumer Reviews
No Reviews Available




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