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GalaxyHostPlus Report Card
Contact Information

Tel: N/A
Email: support@galaxyhostplus.com
Website: http://galaxyhostplus.com
Address: 136 Willow Park, Tullow Road
Carlow, Leinster, Roi, Ireland

Blog:
www.galaxyhostplus.com/blog
News:
www.galaxyhostplus.com/news
Forum:
www.galaxyhostplus.com/forum
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction GalaxyHostPlus started in 2014 and is specialized in providing top-notch, human-oriented website hosting services. Since its inception they are committed to provide fast and reliable web hosting service at the lowest possible prices. Their main aim is to make the hosting service as easy to use as possible. GalaxyHostPlus delivers web hosting solutions that are tailored to customer's specific needs. They were founded by people with solid experience in all areas of IT, service management, service continuity, server administration, IT environment security and customer support processes. GalaxyHostPlus web hosting services are coupled with world-class technical support and powers websites worldwide.
GalaxyHostPlus is fastest growing web hosting provider in the industry. They provide wide range of services to their customer which includes Shared Hosting, VPS Hosting, Game Server Hosting, and Reseller Hosting packages. They Maintain services only with the industry leading software and hardware suppliers, for the maximum security, speed and reliability.
Sales Review Grade: A
What we like: GalaxyHostPlus Sales team has great customer serving skills. They know what exactly customer is looking for and suggest product accordingly.
What needs improvement: 24x7 Phone and Live Chat option is expected.
Support Review Grade: A
What we like: Majority of support tickets answered within 20 minutes, you can be rest assured your issues are dealt with promptly and efficiently.
What needs improvement: 24x7 Phone and Live Chat option is expected.
Plans / Features Review Grade: A
What we like: VPS web hosting packages are a superb alternative to shared web hosting packages. They are very attractive since they offer the same degree of autonomy as dedicated hosting servers do, but at a much cheaper price.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
GalaxyHostPlus provides reliable, affordable unlimited, high speed hosting solutiolns with 99.9% uptime guarantee secure with well-connected network, backed up by a dedicated Support Team.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) All questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) All questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Was chatting with sales agent within a second.
Response Time (Issue Resolved) All questions were answered in details.
 
Phone Sales No
 
Sales Contact Details
Sales Telephone N/A
Sales Email support@galaxyhostplus.com
Main URL https://galaxyhostplus.com
 
Billing Details
Payment Methods
2CheckOut, Payza
Account Activation Period Instant
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 3 days
Hyperlink to Terms and Conditions
https://galaxyhostplus.com/RefundPolicy.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Response time was good during working hours.
Response Time (Issue Resolved) Resolved the issue with proper solution.
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.99%
Hyperlink to SLA https://galaxyhostplus.com/shared.php
 
 
Consumer Reviews
No Reviews Available




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