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GARM Technologies Report Card
Contact Information

Tel: +371-67881511
Email: info@garmtech.lv
Website: http://www.garmtech.lv/
Address: Valdeku 57A,
Riga, Latvia, LV-1058, Latvia

Blog:
www.garmtech.lv/blog
News:
www.garmtech.lv/news
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction GARM Technologies company has been operating on the Latvian Internet-service market for many years and has gained customers loyalty and confidence. They provide services to companies and individuals in the field of web-site hosting, server rent and IT resources. They design, promote and support commercial projects, including such as B2B and B2C systems, as well as personal Internet web-pages.
GARM Technologies provides all hosting needs from domain registration to colocation services. There services are in the sense of quality/price rate are possibly the best on the Latvian and even the Baltics, Internet - service and hosting market. GARM Technologies servers are based on highly reliable fault tolerant system under OS Linux and special licensed software control that ensures smooth functioning.
Sales Review Grade: A
What we like: We received quite fast response via live chat and phone. Response time through email and ticket was also good.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Technical team was helpful during custom application installation. They also helped us to get the application up and running.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: We tested the VPS plan and it worked great for us.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
GARM Technologies plans to continue the service quality improvement and will also offer new services. They look forward to the future and are sure that they can provide present and prospective clients with modern and reliable services.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Answered all the questions asked.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Answered all the questions asked.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 8pm
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Sales agent was friendly to answer all questions.
 
Phone Sales Yes
24 x 7 ? No. Only from 8am to 12am
Toll-Free No
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) Very friendly to answer all questions.
 
Sales Contact Details
Sales Telephone +371-67881511
Sales Email info@garmtech.lv
Main URL http://www.garmtech.lv/
 
Billing Details
Payment Methods
Bank Transfers, WebMoney & Bitcoin
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://www.garmtech.lv/en/hosting/
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? No. Only from 9am to 8pm
Response Time (Initial Acknowledgement) Response time was good during working hours.
Response Time (Issue Resolved) Immediately solved the issue given.
 
Phone Support Yes
24 x 7 ? No. Only from 8am to 12am
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Issue was resolved.
 
SLA
Does Host have an SLA? No
 
 
Consumer Reviews
No Reviews Available




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