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GearHost Report Card
Contact Information

Tel: 1-888-535-5443
Email: sales@gearhost.com
Website: http://www.gearhost.com
Address: 4960 S Gilbert Rd, Suite 1-256
Chandler, AZ, 85249, United States of America

Blog:
GearHost Blog
News:
GearHost News
Forum:
GearHost Forum
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction GearHost Inc. has been providing rock solid web hosting solutions since 2000. Based in Denver, Colorado, and serving the world, GearHost is known for its top of the line technology and unfailing support.
GearHost is on a mission to go above and beyond being just a web host. We want to blow you away with…
- Our killer customer service – our support team is trained to answer any question, from the most complex technical query to a simple billing matter.
- Our beyond reasonable prices – get your hands on top of the line technology, at small business prices.
- Our obsession with innovation – we’re continually pushing the envelope to deliver cutting edge technology that gives our customers the very best web hosting there is.
GearHost guarantees 100% Uptime SLA on both shared and dedicated Cloud hosting. We do this by offering multiple servers in a redundant farm for CloudSites, and redundant hardware for CloudServers. All GearHost customers are backed by a support team that goes the extra mile. We’re proud to offer a personable technology experience. Starting at just $9.99 per month, GearHost offers the cheapest and most efficient Windows cloud hosting solution on the market.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
GearHost makes cloud hosting a possibility for any sized business. Our customers range from small ecommerce sites and blogs to enterprise level applications with millions of requests per month. Any business with online applications that need high availability, performance, and the ability to scale dynamically should consider GearHost.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Live Chat Sales Yes
24 x 7 ? No. Only from 6pm to 5pm
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Phone Sales Yes
24 x 7 ? No. Only from 6am to 5pm
Toll-Free Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Sales Contact Details
Sales Telephone 888-535-5443
Sales Email sales@gearhost.com
Main URL http://www.gearhost.com
 
Billing Details
Payment Methods
Account Activation Period 1 day or less
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://www.gearhost.com/company/legal/
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Live Chat Support Yes
24 x 7 ? No. Only from 6am to 5pm
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Phone Support Yes
24 x 7 ? No. Only from 6am to 5pm
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://www.gearhost.com/company/legal/
 
 
Consumer Reviews
No Reviews Available




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