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Gigabox Hosting Report Card
Contact Information

Tel: N/A
Email: sales@gigaboxhosting.com
Website: http://www.gigaboxhosting.com
Address: PO Box 592
Cypress, Texas, 77410, United States of America

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Report Card Grade

Support B
Sales B
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Gigabox Hosting is a leading provider for Cloud hosted services. Gigabox offers a cost-effective, scalable, reliable, secure, redundant private Cloud IT solutions which are controlled by the customer through their web-based application. Gigabox's services are designed to meet the most demanding requirements for performance, power, speed, reliability and for a cost effective subscription. Gigabox Hosting's main aim is to provide easy to use and effective web hosting services to their customers. They offer outstanding-quality web hosting solutions with a 24x7 tech support service, 30 Days money back guarantee and 99.9% uptime guarantee.
Gigabox Hosting provides wide range of services to their customers. They are expertise in Cloud Computing, VPS Hosting, Business IT Solutions, Dedicated Server Hosting, Dedicated Hosting, Web Hosting and Business Hosting. Their affordable hosting plans are designed for Business Owners, Webmasters, Developers, Web Designers, and anyone else who wants to have their website hosted on a reliable network for a great price.
Sales Review Grade: B
What we like: Sales team has great customer serving skills. They know what exactly customer is looking for and which solution is good for.
What needs improvement: Would like to see 24x7 Live Chat and Phone options.
Support Review Grade: B
What we like: Gigabox Hosting offers an excellent round-the-clock client care service with an average response time of less than 30 minutes.
What needs improvement: Would like to see 24x7 Live Chat and Phone options.
Plans / Features Review Grade: A
What we like: We tested the VPS server. It was working very good since it offers the same degree of autonomy as dedicated hosting servers do, but at a much cheaper price.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
If you are looking for flexible, reliable web hosting, look no further than Gigabox Hosting. They help companies and individuals to build their online presence with the easiest way, by providing high quality web hosting services. Good honest value, reliable servers and fantastic technical support are the main goals of Gigabox Hosting services.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) Questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) Questions were answered properly.
 
Live Chat Sales No
 
Phone Sales No
 
Sales Contact Details
Sales Telephone N/A
Sales Email sales@gigaboxhosting.com
Main URL http://Gigaboxhosting.com
 
Billing Details
Payment Methods
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://gigaboxhosting.net/cancelAndRefund.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://Gigaboxhosting.com
 
 
Consumer Reviews
No Reviews Available




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