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Read through our extensive list of Web Host Report Cards. Within each Report Card you will learn about the people behind the scenes, upcoming products, financial stability and much more.
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GigaPros Networks Report Card
Contact Information

Tel: +1-877-776-4442
Email: sales@gigapros.com
Website: http://www.gigapros.com/
Address: 65 Pine Ave, Suite 216
Long Beach, CA, 90802, United States of America

Blog:
www.gigapros.com/blog
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction GigaPros is a privately held professional web hosting company based at Los Angeles (California). Their main goal is to provide their customers with zero-oversold web hosting services at affordable prices. At GigaPros, they enforce ZERO Overselling Policy. So, customers get 100% guaranteed server resource allocation at all times. GigaPros offers various web hosting services with site builder, cheapest domain registration and other web services. They are quite focused about providing Solid 24x7x365 REAL expert support, 99.9% consistent server-uptime, and fully featured web hosting plans at Fair prices. GigaPros own their servers & networks equipments. They have their own server racks at multiple datacenters. GigaPros Datacenter's located at Dallas (USA), Denver (USA), Chicago (USA)
GigaPros is a professional web hosting company offers wide range of services to their customers. Their services includes Web Hosting, Reseller Hosting, Virutal Private Server, Cloud Server, Dedicated and Managed Dedicated Servers. They also provide services with site builder, cheapest domain registration, dedicated ip hosting, web site design builder and website templates.
Sales Review Grade: A
What we like: GigaPros sales person via live chat was friendly and quick to answer all questions. Response via email and phone was also good and professional. Overall received quick response with satisfactory attention.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: We find technical team quite helpful during our application setup on the server. Their guidelines helped us to install the application successfully and get it online.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: The speed of VPS and Dedicated Server was just amazing. Both server were running smoothly, steadily and fast. We didn't ever face the server down or slow issue.
What needs improvement: Noting at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
If you are looking for professional and reliable web hosting services at fraction of cost, you must try GigaPros at once. They are extremely focused about what services to provide and how to serve to their customers.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Answered all questions in detail.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Answered all questions in detail.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Quick response.
Response Time (Issue Resolved) Sales agent was friendly to answer all questions.
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Immediate response. Phone rang just once.
Response Time (Issue Resolved) Answered all questions in professional manner.
 
Sales Contact Details
Sales Telephone +1-877-776-4442
Sales Email sales@gigapros.com
Main URL http://www.gigapros.com/
 
Billing Details
Payment Methods
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://www.gigapros.com/portal/about-us/terms-and-conditions/refund-policy
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Issue was resolved within a good time-frame.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Issue was resolved within a good time-frame.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Issue was resolved within just few minutes
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) Issue was addressed immediately.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.gigapros.com/portal/subsonic-server
 
 
Consumer Reviews
Title Reviewed by Sales Support Plans Usability Submitted
Great satisfaction and reliability. Highly recommended. Ramiro Genovesi A A A A 9/5/2016 4:35:59 AM
My web site is in good hands! Ruslan Mulin A A A A 9/1/2016 3:10:06 AM
Gigapros is easy to use hosting provider Kiera Kirk B A A A 8/30/2016 3:13:13 AM
Customer service is extraordinary. Eustorgio Zetticci B A A A 7/7/2016 2:11:21 AM
My experience dealing with this host is perfect Ruslan Masloved A B A A 6/30/2016 3:23:02 AM
Gigapros reliability has exceeded my expectations Harry Prescott A A A A 6/28/2016 3:28:50 AM
Gigapros service is reliaible, techs are helpful Walter Trentino A A A A 6/23/2016 4:46:24 AM
Thanks a lot, Gigapros service is really amazing Janusz Ostrowski B A A A 6/20/2016 4:50:50 AM
My host is very professional, it is Gigapros Tabor Poirier A A A A 6/9/2016 3:54:44 AM




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