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GlowHost Report Card
Contact Information

Tel: 1-888-293-HOST
Email: hosting.sales@glowhost.com
Website: http://glowhost.com
Address: PO Box 6361
Stuart, Florida, 34997, United States of America

Blog:
www.glowhost.com/blog
News:
www.glowhost.com/news
Forum:
www.glowhost.com/forum
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Glowhost is a fully scalable web hosting solutions provider offering basic shared hosting on up to High Availability Complex Hosting Clusters. Their upgrade path is easy for sites starting out small who find themselves rapidly growing who require support and stability during the "growing up" process. Their team is also available 24/7 to happily help newcomers all the way to highly trained IT professionals.
Glowhost shared hosting offers unlimited disk space, bandwidth, and an iron-clad 60 day money back guarantee when you choose GlowHost Unlimited Everything!™ Web Hosting services. Plus you get real-time server monitoring where you can view the status of your server online 24×7! And did you know GlowHost is green? They purchase solar-generated electricity, provide paperless billing, and we utilize recycling stations for their green web hosting services.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
GlowHost utilizes datacenters in Atlanta, Dallas, Salt Lake City and London all Network Operation Centers are equipped to deliver the best services and protection to customers – including a 100% network uptime guarantee.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Good Response Time
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Good Response Time
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Good Response Time
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Good Response Time
 
Sales Contact Details
Sales Telephone 1-888-293-4678
Sales Email hosting.sales@glowhost.com
Main URL http://glowhost.com
 
Billing Details
Payment Methods
Wire, though Check, Money Order and Wire have $100
Account Activation Period Unknown
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 91 days
Hyperlink to Terms and Conditions
http://glowhost.com/web-hosting-features/the-best-guaranteed-web-hosting.html
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Good Response Time
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Good Response Time
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Good Response Time
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Good Response Time
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://glowhost.com/web-hosting-features/the-best-guaranteed-web-hosting.html
 
 
Consumer Reviews
Title Reviewed by Sales Support Plans Usability Submitted
Building my website Khelon Arrington A A A A 1/4/2016 4:32:37 PM
Excellent Host Joan Garcia A A A A 8/16/2015 3:09:47 PM
Amazing Tech Support Rafael Sepulveda A A A A 6/26/2015 5:42:59 PM
A+++++ Eli A A A A 3/7/2015 4:14:43 PM
Super technical support Daryl Holle A A A A 2/8/2015 8:17:22 PM
Best customer service in the market Amir A A A A 2/6/2015 5:05:23 PM
Best customer service in the market Amir A A A A 2/6/2015 4:57:48 PM
The best of the Best Joe Rosendorf A A A A 1/21/2015 8:48:18 PM
Best of the Best Joe Rosendorf A A A A 1/21/2015 8:42:36 PM
Great support at Glowhost Tony A A A A 12/5/2014 6:08:55 AM
Amazing Support! Rafael Sepulveda A A A A 8/11/2014 1:42:44 PM
I am satisfied with GlowHost speed and uptime! D. N. Brown A A A A 7/2/2014 1:00:00 AM
GlowHost value for money can''''t be beat Sandra Barese A A B B 1/14/2014 5:06:31 AM
I''m pleased running my websites with GlowHost! Afrodille Herve A A A A 11/14/2013 2:50:59 AM
Great experience with GlowHost Dmitriy Machushenko A A A A 7/18/2013 4:18:46 AM
Glowhost provided the best performance for my sites! Victor Pare A A A A 6/14/2013 3:06:18 AM
Glad to find Glowhost! Jenush Thenisky A A A A 6/12/2013 5:12:07 AM




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