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Host The Best Report Card
Contact Information

Tel: 1-212-252-2251
Email: sales@hostthebest.com
Website: http://www.hostthebest.com
Address: PO Box 6945
Huddersfield, London, W1A 6US, United Kingdom

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Report Card Grade

Support A
Sales A
Plans / Features B
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: B
Usability Review Grade: A
Conclusion Grade: A
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Live Chat Sales No
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 11pm
Toll-Free Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Sales Contact Details
Sales Telephone 1-212-252-2251
Sales Email sales@hostthebest.com
Main URL http://www.hostthebest.com
 
Billing Details
Payment Methods
2checkout
Account Activation Period 1 day or less
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 7 days
Hyperlink to Terms and Conditions
https://www.hostthebest.com/guarantee.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good
Response Time (Issue Resolved) Good
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.8%
Hyperlink to SLA https://www.hostthebest.com/guarantee.php
 
 
Consumer Reviews
Title Reviewed by Sales Support Plans Usability Submitted
Great Services Carlos A A A A 7/16/2008 9:08:57 PM




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