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Host4Geeks Report Card
Contact Information

Tel: 1-855-737-4335
Email: sales@h4g.co
Website: http://host4geeks.com
Address: 340S Lemon Ave
Walnut, CA, 91789, United States of America

Blog:
www.host4geeks.com/blog
News:
www.host4geeks.com/news
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Report Card Grade

Support B
Sales B
Plans / Features A
Usability A
Final Grade B
How We Test Hosts
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Editor's Review
Host Introduction Host4Geeks LLC is a leading web hosting company offering services in US and UK. Quality web hosting is essential for the sole purpose of keeping a business’ presence especially when it comes to companies who sell their products and services through internet. Most online businesses lose their customers because of a poor web hosting service. Host4Geeks provide customers the perfect platform to run their businesses on. Their team focuses on innovation and customer satisfaction as they are the key factors for a successful business venture. Expert consultants provide you with the perfect solution that you require to succeed online.

The Host4Geeks goal is to achieve excellence by managing clients with profound integrity and respect. They aim to provide innovative solutions for clients at an affordable price point. It's also refreshing to see they are proud to have some of the most experienced and motivated individuals who are passionate about providing a better level of service each day.
Sales Review Grade: B
What we like: Though we contacted via email, but received super-fast repose to our questions
What needs improvement: Would like to see live chat and phone option.
Support Review Grade: B
What we like: Issue with MySql database was resolved with proper solution.
What needs improvement: Would like to see live chat and phone option.
Plans / Features Review Grade: A
What we like: We tested the shared hosting plan which worked good for us.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: B
Host4Geeks is a good option for beginners in the industry. Host4Geeks services are finded to be unique because they have a vast amount of partnerships with some of the most well known software companies in the industry such as CloudLinux, CloudFlare, cPanel 11, etc.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time
Response Time (Issue Resolved) Answered all questions.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time
Response Time (Issue Resolved) Answered all questions.
 
Live Chat Sales Yes
24 x 7 ? No
Response Time (Initial Acknowledgement) Very good response time
Response Time (Issue Resolved) Answered all questions.
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Very good response time
Response Time (Issue Resolved) Answered all questions.
 
Sales Contact Details
Sales Telephone 1-855-737-4335
Sales Email sales@h4g.co
Main URL https://host4geeks.com
 
Billing Details
Payment Methods
Moneybookers, Bitcoin, Debit Cards
Account Activation Period Instant
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? No
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://host4geeks.com/sla.html
 
 
Consumer Reviews
Title Reviewed by Sales Support Plans Usability Submitted
The best support by any company Gerrardo A A A A 7/14/2015 1:43:49 AM




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