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HostArmor Report Card
Contact Information

Tel: 909-744-5419
Email: info@hostarmor.com
Website: http://hostarmor.com
Address: (No Street Address)
Running Springs, CA, 92382, United States of America

Blog:
www.hostarmor.com/blog
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction HostArmor founded in 2011 with name as Ink Ignite - a design website offering a variety of website design, logo design, and SEO services. Over time they felt it would be best if they were able to offer their clients hosting services. They started providing new and existing customers with the chance to have top-notch hosting services.HostArmor is made up of passionate people who strive to simplify hosting each and every day. They mainly focus on providing the level of excellence that is needed to run a web host company. They are dedicated to provide reliable and easy to use web hosting services to their customers. They power the servers with CentOS (64-bit) Enterprise Linux and use Intel E5 Hex-Core Processors. The servers are equipped with a minimum 12 GB of RAM. They have RAID10 with CacheCard and full account daily backups. HostArmor backed-up their services with 99.996% uptime guarantee, unconditional money back guarantee and 24/7 around the clock technical support.
HostArmor™ provides amazing Shared Hosting and Dedicated Servers at a rock-bottom price. They are expertise in providing Lightning-Fast cPanel Website Hosting services to their customers. They also provide Website Design, Logo Design and App Development services to their customers.
Sales Review Grade: A
What we like: Sales assistance via Phone was good, sales person was knowledgeable and answered all questions in a professional way.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Technical team was energetic, friendly and helpful throughout all the stages. They all are great at customer serving skills.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: HostArmor provides array of packages to their customers. They try to offer all the benefits of more expensive hosting services at an extremely competitive price.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
HostArmor's core focus is to provide their customers with a more personal approach rather than them being counted as numbers and being treated differently. They offers the best of everything you need to keep your website up and running 24x7.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Answered all questions.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Answered all questions.
 
Live Chat Sales No
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Toll-Free No
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) Questions were answered properly.
 
Sales Contact Details
Sales Telephone +1-909-744-5419
Sales Email sales@hostarmor.com
Main URL http://www.hostarmor.com
 
Billing Details
Payment Methods
Account Activation Period Instant
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://hostarmor.com/terms.html#5
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Resolved the issue with proper solution
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Resolved the issue with proper solution
 
Live Chat Support No
 
Phone Support Yes
24 x 7 ? No. Only from 11am to 7pm
Response Time (Initial Acknowledgement) Quick Response.
Response Time (Issue Resolved) Issue was resolved.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.99%
Hyperlink to SLA http://hostarmor.com/sla.html
 
 
Consumer Reviews
No Reviews Available




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