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Hostatiq Report Card
Contact Information

Tel: +1-302-415-3923
Email: b2b-global@hostatiq.com
Website: http://www.hostatiq.com/
Address: One Commerce Center - 1201, Orange St. #600
Wilmington, DE, 19899, United States of America

Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Hostatiq was founded in the year 2006 to round all the necessary web hosting services and the most common related services and actions (such as marketing and security) into one unified solution. They always wanted to centralize every aspect of web hosting for clients. Hostatiq.com was registered as the vanguard for deployment of a cutting-edge, comprehensive, and intuitive web hosting concept introduced as Humanized Web Hosting. Hostatiq prides itself on the fact that they perform hosting services through multiple levels, allowing to create a well-rounded solution for every user concerned. Their comprehensive web hosting solution covers all areas necessary for your successful online presence such as around the clock technical support, guaranteed 100% uptime, and truly unconditional 111 days money back guarantee.
Hostatiq web hosting services are easy to use, but also contain advanced features. Suitable for beginners, professional webmasters, coders, developers and hardcore programmers and anything in between. Their web hosting services cover the needs for website, domain, email, advertising and other crucial activities.
Sales Review Grade: A
What we like: They are well trained and has great customer serving skills. Person helping with your site knows how to help and is eager to make you happy customer.
What needs improvement: Would like to see 24x7 sales assistance.
Support Review Grade: A
What we like: Service reliability is just great. With 24/7 customer support, any issue relating to service or hosting account is resolved without any delay.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: Upgrade process is easy. The upgrade will be automatic and there will be no downtime for your websites.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Humanized Web Hosting as a base, Hostatiq have built it so that you will get the most out of today’s modern web hosting technologies. It does not matter if you are a beginner or experienced user, Humanized Web Hosting offers the same possibilities to all. At Hostatiq, they want to give you a free lane for whichever route you take to enter and stay in the World Wide Web.
 
Sales Review
Ticket Sales Yes
24 x 7 ? No. Only from 6am to 6pm
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) All questions were answered properly.
 
Email Sales No
 
Live Chat Sales Yes
24 x 7 ? No. Only from 6am to 6pm
Response Time (Initial Acknowledgement) Immediate response in working hours.
Response Time (Issue Resolved) All questions were answered properly.
 
Phone Sales Yes
24 x 7 ? No. Only from 6am to 6pm
Toll-Free Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Sales agent was prompt to answer all our questions
 
Sales Contact Details
Sales Telephone +1-302-415-3923
Sales Email b2b-global@Hostatiq.com
Main URL http://www.Hostatiq.com/
 
Billing Details
Payment Methods
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 111 days
Hyperlink to Terms and Conditions
http://www.Hostatiq.com/terms-of-service/
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support No
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Issue was resolved within just few minutes
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Phone rang 2 times.
Response Time (Issue Resolved) Resolution to issue was immidiate.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.999%
Hyperlink to SLA http://www.Hostatiq.com/advantages/
 
 
Consumer Reviews
No Reviews Available




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