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HostATree Report Card
Contact Information

Tel: 1-877-284-4235
Email: admin@hostatree.com
Website: http://www.hostatree.com
Address: 531 Emerys Bridge Rd
South Berwick, Maine, 03908, United States of America

Blog:
www.hostatree.com/blog
News:
www.hostatree.com/news
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction HostATree likes to think of every business and individual as a tree, seeking to soar high while starting out as a sapling reaching for the sunlight and growing in stature over time. This desire for success and growth is natural and entirely possible in the right conditions. HostATree believes that every client can become like a strong and healthy tree with the right support. As a Green Certified Company, HostATree provides businesses and consumers with affordable and reliable shared web-hosting to begin the growth process and dedicated services as growth continues. Just as a tree needs water and sunlight your business needs service, support and technology. With HostATree's perfect combination of service, technology and a 100% satisfaction guarantee, your company will tower above the others.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
HostATree focus is to provide quality service at a price customers can afford. Service is their number one priority.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Sales Contact Details
Sales Telephone 1-877-284-4235
Sales Email admin@hostatree.com
Main URL http://www.hostatree.com
 
Billing Details
Payment Methods
Google
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://www.hostatree.com/guarantee.html
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Satisfactory
Response Time (Issue Resolved) Satisfactory
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.hostatree.com/guarantee.html
 
 
Consumer Reviews
Title Reviewed by Sales Support Plans Usability Submitted
Things are looking up Doug C A A A A 10/19/2010 12:24:49 PM




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