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HostDone Inc. Report Card
Contact Information

Tel: 1-866-711-4678
Email: sales@hostdone.com
Website: http://www.hostdone.com
Address: 1975 83rd, A2
Brooklyn, NY, 11214, United States of America

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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Vote For HostDone Inc.
 
Editor's Review
Host Introduction HostDone Inc. provides guaranteed reliable Internet access, Web hosting, security and powerful managed services that allow their customers to realize their business goals. Through their global strength and expertise.

HostDone server's are located on the 4th floor of 707 Wilshire Blvd. in downtown Los Angeles, this location enables customers to connect easily to virtually any backbone provider and scale the internet connectivity to meet client's needs. Additionally the Network is directly connected via diverse path Fiber Optic lines to many of the other carrier buildings in downtown such as One Wilshire and 818 W. 7th which host their network equipment. Services offered at these datacenters include private caged suites, cabinets, half-cabinets and rack space.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
HostDone Inc. provides reliable Internet access, Web hosting, Domain names, security and network services and more... With robust and reliable technologies, they assist in driving business forward with constant innovation and flexible plans that meet a business’ specific needs.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Sales Contact Details
Sales Telephone 866-711-4678
Sales Email sales@hostdone.com
Main URL http://www.hostdone.com
 
Billing Details
Payment Methods
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://www.hostdone.com/terms.htm
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent
Response Time (Issue Resolved) Excellent
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.hostdone.com/index.htm
 
 
Consumer Reviews
Title Reviewed by Sales Support Plans Usability Submitted
Surprisingly great. TJ Fritts A A A A 12/30/2014 6:11:04 PM




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