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Hostingraya Report Card
Contact Information

Tel: (203) 514-3421
Email: sales@hostingraya.com
Website: http://hostingraya.com
Address: Kemp House
160 City Road, LONDON, EC1V 2NX, United Kingdom

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Report Card Grade

Support A
Sales A
Plans / Features B
Usability B
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Hostingraya is committed to providing white label hosting solutions. Be your own web host with Hostingraya in the background running your hosting infrastructure. With Dell & HP servers, 24/7 support and 500+ products to sell you can launch a hosting company efficiently, effectively and affordably with Hostingraya.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: B
Usability Review Grade: B
Conclusion Grade: A
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was within 1hr
Response Time (Issue Resolved) All questions were answered.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was within 1hr
Response Time (Issue Resolved) All questions were answered.
 
Live Chat Sales No
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free No
Response Time (Initial Acknowledgement) Response time was quick.
Response Time (Issue Resolved) All questions were answered.
 
Sales Contact Details
Sales Telephone (203) 5143421
Sales Email sales@hostingraya.com
Main URL https://hostingraya.com
 
Billing Details
Payment Methods
Account Activation Period Unknown
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
https://www.hostingraya.com/refund-policy/
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was less than 20 minutes
Response Time (Issue Resolved) Issue resolved.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was less than 20 minutes
Response Time (Issue Resolved) Issue resolved.
 
Live Chat Support No
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Hold time was a few minutes.
Response Time (Issue Resolved) Issue resolved.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99%
Hyperlink to SLA https://hostingraya.com/terms-and-conditions/
 
 
Consumer Reviews
No Reviews Available




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