Home

Special Offers


Network Sites


Partners
FindMyHost Daily
Subscribe to Host Alert now and receive email only special offers in minutes! Also receive hosting news, host interviews, company reviews and more.. Newsletter
Manage Subscriptions
   
Report Cards
Read through our extensive list of Web Host Report Cards. Within each Report Card you will learn about the people behind the scenes, upcoming products, financial stability and much more.
Show Consumer Web Hosting Reviews for:
HostMySite Report Card
Contact Information

Tel: 1-877-215-4678
Email: sales@hostmysite.com
Website: http://www.hostmysite.com/
Address: 650 Pencader Drive
Newark, Delaware, 19702, United States of America

Blog:
www.hostmysite.com/blog
Forum:
www.hostmysite.com/forum
Follow us on:
Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
Submit Feedback
Vote For HostMySite
 
Editor's Review
Host Introduction HostMySite is a division of Hosting.com, a leader in enterprise hosting solutions such as Cloud Hosting, Dedicated Hosting, Disaster Recovery, and Business Continuity Services. Hosting.com owns and operates its own datacenters and networks, employs more than 325 employees, and has been financially stable and profitable since its inception in 1997. Their passion for customer service and their carrier-class resources and facilities are what enable them to offer enterprise class service at affordable small business prices on HostMySite. The company’s front line support team consists of skilled system administrators committed to 24x7x365 support and customer service.
HostMySite is a support driven, web hosting company based out of Newark, Delaware. HostmySite offers Web Hosting Services, Windows, ColdFusion, Linux, ASP, Shared Web Hosting, VPS, Dedicated, eCommerce, and Reseller Hosting services. HostMySite is a Parallels Platinum Partner and Microsoft® Gold Certified Partner for Networking Infrastructure Solutions and Advanced Infrastructure Solutions.
Sales Review Grade: A
What we like: HostMySite's sales assistance was quit impressive. Sales person via phone was very friendly and attentive, answered all our questions in detail. Response via all other resources was also good.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: HostMySite cares about all their customers and every issue their customers face about. Whether it is small issue or major, they try their 100% to resolve it from the root cause. Really happy the way we received attention from support team. Great work, keep it up.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: We tested Dedicated Server and it worked too fast, steady and super smooth in performance. We had no issues till the end of our subscription with them.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Since 1997, over 100,000 customers have entrusted HostMySite.com with their web hosting services. HostMySite aims to provide friendly and personal touch support at all stages - from pre-sales questions to your server installation. They are passionate about helping their customers.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Sales agent was friendly to answer all questions.
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Immediate response. Phone rang just once.
Response Time (Issue Resolved) Questions were answered properly.
 
Sales Contact Details
Sales Telephone 888-978-8830
Sales Email sales@hostmysite.com
Main URL http://www.hostmysite.com/
 
Billing Details
Payment Methods
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://www.hostmysite.com/30day/
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time quite fast.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time quite fast.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Resolved the issue given.
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) Issue was resolved.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://www.hostmysite.com/termsofservice/uptime/index.shtml
 
 
Consumer Reviews
Title Reviewed by Sales Support Plans Usability Submitted
Excellent support service Angel Paz A A A A 11/23/2013 7:48:41 AM
Superior service from HostMySite Preston Hollander A A A A 11/22/2013 2:36:06 PM




100345
Followers
Free website monitoring. Full featured and free. See for yourself https://t.co/DL4CJgEYeM
The #1 Choice in #OpenVZ hosting your businesses @VPSFX #vps #InstantActivation https://t.co/xUnfXytM2y
Free McAfee Secure Plugin @GlowHost: Show Visitors Your Site's Secure & Display a Trustmark https://t.co/NZUGLyD1Fj #webdeveloper #webdesign


Special Offers
FindMyHost Daily
Subscribe to Host Alert now and receive email only special offers in minutes! Also receive hosting news, host interviews, company reviews and more.. Newsletter
Manage Subscriptions
Host Guides

Research Web Hosts @ WebHostReportCards.com