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HostXNow Report Card
Contact Information

Tel: n/a
Email: sales@hostxnow.com
Website: http://www.hostxnow.com
Address: Old Bank Chambers, 582 - 586 Kingsbury Road
Erdington, Birmingham, B24 9ND, United Kingdom

Blog:
www.hostxnow.com/blog
Forum:
www.hostxnow.com/forum
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction At HostXNow, we like to provide all of our clients with a reliable hosting service and professional support. Our policy is to make your stay with us worthwhile, and we will do upmost to correct any problems that may arise. We have servers in the privately owned BlueSquare datacenter in England, United Kingdom.
Shared Hosting, Reseller Hosting, Semi Dedicated Hosting, VPS Hosting, Shoutcast Hosting, Cloud Hosting and Dedicated Server Hosting is all part of our service. We also offer inexpensive SSL Certificates, Domain Names and Offsite Backup solutions. Unlike a lot of other hosts, they price diskspace and bandwidth correctly, so that you get the best server/network uptime as well as the fastest transfer speeds for your sites.
Sales Review Grade: A
What we like: One-Stop-Solution is provided by HostXNow. They provide everything you need for web hosting business. Live Chat option has given to contact sales which found really easy.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Excellent support provided by HostXNow. They resolved the issue given within few minutes. It was really nice to see such a fast response with proper solution.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: HostXNow provides a variety of hosting packages designed to fulfill the needs of all types of businesses.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
We offer quality, affordable Shared Hosting, Reseller Hosting, Semi Dedicated Hosting, VPS
Hosting, Shoutcast Hosting, Cloud Hosting and Dedicated Server Hosting packages.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Answered the questions asked
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Answered the questions asked
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) 5 minutes
Response Time (Issue Resolved) Very prompt to answers the questions.
 
Phone Sales No
 
Sales Contact Details
Sales Telephone n/a
Sales Email sales@hostxnow.com
Main URL http://www.hostxnow.com
 
Billing Details
Payment Methods
Account Activation Period Instant
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://www.hostxnow.com/terms
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? No. Only from 8am to 2am
Response Time (Initial Acknowledgement) 5 minutes
Response Time (Issue Resolved) Resolved the issue immediately.
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://www.hostxnow.com/sla
 
 
Consumer Reviews
No Reviews Available




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