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JNS Host Report Card
Contact Information

Tel: N/A
Email: sales@jnshost.com
Website: http://www.jnshost.com/
Address: Summerhill Drive
Morayfield, Queensland, 4506, Australia

Blog:
www.jnshost.com/blog
Forum:
www.jnshost.com/forum
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction JNS Host is a leader in providing premium quality web hosting services. It was founded by a group of professional server administrators back in 2002, and since then it has continuously expanded its offerings. They decided to offer solution that would make the website more fun, faster and easier. Their main is to provide fast, reliable and professional services to many clients from all over the world. JNS Host services are suitable for small to large size of businesses. They guarantee to provide the most innovative solutions that would complement customer business needs. JNS Host Data Center is located in Kansas City, Missouri. JNS Host provides you with a 99.9% uptime guarantee, 30 days money back guarantee and 24x7 technical support.
JNS Host offers superior high quality Web Hosting, Reseller Hosting and VPS Hosting on high quality Linux web servers with the highest quality redundant network. JNS Host also provide Domain Registration services.
Sales Review Grade: A
What we like: JNS Host sales team was really quick and eager to help their customers. They are well trained and has great customer serving skills.
What needs improvement: Would like to see 24x7 Phone option.
Support Review Grade: A
What we like: JNS Host technical team was helpful during all stages of our application setup.
What needs improvement: Would like to see 24x7 Phone option.
Plans / Features Review Grade: A
What we like: JNS Host Virtual Private Servers is the bridge between Shared and Dedicated Hosting. It was great environment for highest level of speed, security and uptime.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
JNS Host offers the best of everything you need to keep your website up and running 24x7. They provide the most innovative and reliable hosting service for your businesses. To get cheap, reliable and fast web hosting, look no further than JNS Host.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 6pm
Response Time (Initial Acknowledgement) Immediate response in working hours.
Response Time (Issue Resolved) Answered all questions in detail.
 
Phone Sales No
 
Sales Contact Details
Sales Telephone N/A
Sales Email sales@jnshost.com
Main URL http://www.jnshost.com/
 
Billing Details
Payment Methods
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://www.jnshost.com/fast-reliable-business-web-hosting.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? No. Only from 9am to 6pm
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Resolved the given issue with proper solution.
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.jnshost.com/terms-and-conditions.php#
 
 
Consumer Reviews
No Reviews Available




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