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Consumer Review Information
 
Web Host Account : KnownHost LLC
 
Consumer Information
Review Title : Outstanding Support & Value
Customer Name : Bruce Munson
URL of your website hosted by KnownHost LLC   http://webendev.com
Status : Currently Hosted
Email Address : bruce@webendev.com
 
Consumer Grade
Sales : A
Support : A
Plans / Features : A
Usability : A
 
Comments :
I have been with KnownHost for a year and a half. I've used many hosts prior to KnownHost, and none of them come close to the excellent customer service that KnownHost provides. Not only are your support tickets answered quickly (some of mine within 2 minutes!), but the support staff is extremely polite, patient, and diligent. I have asked for support on items that should not necessarily have been something KnownHost should be responsible for. They helped me anyway. In addition, when I asked them to educate me on and tell me how they solved the problem, they took the time to do so.

Aside from the excellent support, the hosting is excellent. I have never had downtime, and I experience VERY good performance on their VPS products. My WordPress sites are lightning quick. The KnownHost team also worked with me to make changes to their standard configuration, to improve the speed and performance of my sites.

Overall, the performance, value, and support are excellent. If you are looking
 
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