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LAMP Host Report Card
Contact Information

Tel: 888-678-5267
Email: sales@lamphost.com
Website: http://www.lamphost.com
Address: 5482 Complex Street, Suite 112
San Diego, California, 92123, United States of America

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Report Card Grade

Support B
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Lamp Host is based in San Diego since 2001. Their primary data center is in Southern California and offers geographically redundant hosting from a Central United States location. Sales/Billing/Technical support is provided 24-7 via phone and email. LAMP Host knows that when you need Web Hosting for your business, you need reliable, scalable, secure hosting. Lamp Host is founded on and practices that principle. They are proud of a high client retention rate and several clients have flattered them with testimonials.
LAMP Host uses best-of-breed Open Source technologies to build a robust and reliable hosting platform. The core of their software stack is powered by LAMP which at minimum refers to Linux, Apache, MySQL & PHP, and is often expanded to include Perl, Python & PostgrSQL. Lamp Host provides reliable and professional managed servers, cloud hosting and shared hosting.
Sales Review Grade: A
What we like: LampHost offer wide range of services right from domain registration to cloud hosting. They also offer additional services like SSL certificates which makes them complete solutions provider.
What needs improvement: N/A
Support Review Grade: B
What we like: Issue was addressed in details with relevant information. Additional information was also given related to queries.
What needs improvement: Chat support would be additional advantage.
Plans / Features Review Grade: A
What we like: N/A
What needs improvement: N/A
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Lamp Host is committed to providing businesses with reliable, scalable, secure hosting solutions, built on best-of-breed, open source technologies.
LAMP Host is more than a hosting company. They are a true business partner. When you need reliable Web hosting, the solution is LAMP Host.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) All questions where answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) All questions where answered properly.
 
Live Chat Sales No
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) All queries patiently handled.
 
Sales Contact Details
Sales Telephone 888-678-5267
Sales Email sales@lamphost.com
Main URL https://www.lamphost.com
 
Billing Details
Payment Methods
Account Activation Period Unknown
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? No
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Reply was in detail
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Reply was in detail
 
Live Chat Support No
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) Immediate. Answered all questions right away.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://lamphost.net/About_Us/Legal/Agreements/Service_Level_Agreement
 
 
Consumer Reviews
No Reviews Available




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