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MagicSpam.com Report Card
Contact Information

Tel: 604-682-0300
Email: sales@magicspam.com
Website: http://www.magicspam.com/
Address: 860 Homer Street, #405
Vancouver, British Columbia, V6B 2W5, Canada

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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction MagicSpam® is brought to you by LinuxMagic Inc.

LinuxMagic® is the research and development arm of Wizard Tower TechnoServices Ltd. the number one Linux development house in the Pacific NorthWest for the past 10 years. The company enjoys a rich reputation as email and anti-spam experts and has developed commercial and OpenSource email and anti-spam technologies. It's years of servicing the ISP, Telco and Enterprise markets have enabled it to create solutions to industry pain points, and it's reputation for service and reliability amongst it's customer base is a great pride for staff and management.

MagicSpam® utilizes much of the same technology LinuxMagic® has developed for the ISP and Telco markets in it's industry leading Magicmail® email servers in use in high volume deployments throughout North America.

If you need specialized solutions, you can contact LinuxMagic or Wizard IT and see how you can gain from the companies expertise. From high-volume email servers & anti-spam technologies, specialized security applications, ISP and Telco tools and software, or application development, f
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
MagicSpam® philosophies are clear.

They are here to make spam protection simple. It is your inbox, and you have the right to control what reaches it, and those controls should be easy enough for anyone to understand. They carry the same strong commitment to make the world a better place, 'One keystroke at a time'. They understand the importance of offering the highest levels of service and support, to build long lasting relationships with its customer base.

They also believe all email and
 
Sales Review
Ticket Sales Yes
24 x 7 ? No. Only from 9am to 4pm
Response Time (Initial Acknowledgement) Great Response Time
Response Time (Issue Resolved) Resolved Quickly
 
Email Sales Yes
24 x 7 ? No. Only from 9am to 4pm
Response Time (Initial Acknowledgement) Great Response Time
Response Time (Issue Resolved) Resolved Quickly
 
Live Chat Sales No
 
Phone Sales No
 
Sales Contact Details
Sales Telephone N/A
Sales Email sales@magicspam.com
Main URL http://www.magicspam.com
 
Billing Details
Payment Methods
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? No
 
Support Review
Ticket Support Yes
24 x 7 ? No. Only from 9am to 4pm
Response Time (Initial Acknowledgement) Response Time was great!
Response Time (Issue Resolved) Issue was resolved quickly.
 
Email Support Yes
24 x 7 ? No. Only from 9am to 4pm
Response Time (Initial Acknowledgement) Response Time was great!
Response Time (Issue Resolved) Issue was resolved quickly.
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? No
 
 
Consumer Reviews
No Reviews Available




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