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Maiahost Report Card
Contact Information

Tel: (646) 536-9268
Email: sales@maiahost.com
Website: http://maiahost.com
Address: 37-28 61st Street
Woodside, New York, 11377, United States of America

News:
www.maiahost.com/news
Forum:
www.maiahost.com/forum
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Report Card Grade

Support B
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Maiahost (Web Hosting by Webmasters for Webmasters), is the web hosting division of Psionic-Studios, LLC - a website development and internet marketing company. In September 2005, company's need for reliable and cost effective web hosting services, for both own and there numerous clients' websites, demanded that they open there own web hosting division. First it was use for internal purpose and in May 2006 Maiahost division of Psionic-Studios was officially launched. In 2008 and 2009 our services became quite popular in the professional website development community as they became the preferred choice for many web development companies.
Maiahost offers preinstalled turnkey CMS hosting packages which becames an extremely valuable and simple solution for new webmasters who don't have a lot of experience in working with Content Management Systems. The opportunity to quickly build a website using web content management software, for less than four US dollars, enabled many people to have their own blogs, web galleries and even online stores without the need to be a computer geek. That is why in a relatively short period of time Maia
Sales Review Grade: A
What we like: MaiaHost provides cost effective hosting solutions right from shared hosting to dedicated server.
What needs improvement: None for now
Support Review Grade: B
What we like: Response time was good and all queries were answered properly.
What needs improvement: Live chat support should be available 24/7
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
The Maiahost's support team is made up of professional web developers who are highly experienced in the complete website development and maintenance process. Unlike other competitors they share knowledge in website development with there clients which can be of a great benefit when you encounter a new problem and don't know how to solve it. In order to ensure the best possible hosting experience all employees own a share of our company and therefore they work for themselves. This business model
 
Sales Review
Ticket Sales Yes
24 x 7 ? No. Only from 10am to 1am
Response Time (Initial Acknowledgement) Good response time
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Sales Yes
24 x 7 ? No. Only from 10am to 1am
Response Time (Initial Acknowledgement) Good response time
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 10am to 1am
Response Time (Initial Acknowledgement) Was not available when test was done.
Response Time (Issue Resolved) N/A
 
Phone Sales Yes
24 x 7 ? No. Only from 10am to 1am
Toll-Free No
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) Issue was addressed properly.
 
Sales Contact Details
Sales Telephone (646) 536-9268
Sales Email sales@maiahost.com
Main URL http://www.maiahost.com
 
Billing Details
Payment Methods
cash wire transfers
Account Activation Period 1 day or less
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://www.maiahost.com/tos.html
 
Support Review
Ticket Support Yes
24 x 7 ? No. Only from 10am to 1am
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? No. Only from 10am to 1am
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? No. Only from 10am to 1am
Response Time (Initial Acknowledgement) Not available when test was done
Response Time (Issue Resolved) N/A
 
Phone Support Yes
24 x 7 ? No. Only from 10am to 1am
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) Issue was addressed properly.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.maiahost.com/tos.html
 
 
Consumer Reviews
No Reviews Available




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