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Consumer Review Information
 
Web Host Account : Natcoweb
 
Consumer Information
Review Title : Natcoweb review
Customer Name : Zack
URL of your website hosted by Natcoweb   http://univeastro.org
Status : Currently Hosted
Email Address : zack@univeastro.org
 
Consumer Grade
Sales : A
Support : A
Plans / Features : A
Usability : A
 
Comments :
I have been with Natcoweb for small period and I have some short review of their stability, customer services and support.
Service.
Sign up process was easy and I think not traditional for nowadays web hosting business.
After submitting payment I didn''t get VPS details within few minutes. It took about hour (long time to wait as for me). Looks like they do not have automated setup. They explained that as a measure for customer verification. But everything is great for now.
During the last month of using them I have not experienced any downtime, I had several reboots which were caused my scripts installed there.
Customer service.
Pretty fast, not jet fast. But I believe that is not a must. They have responsive representatives which always reply in polite vein. That is always a pleasure for me to talk to them.
Support.
Their support helped me, they installed (setup) bind for DNS, webmail, helped with scripts. BTW they opened me port #25 only on Monday.
 
Host Rebuttal :
 
  
 




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