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Need4Host Report Card
Contact Information

Tel: +3727123037
Email: info@need4host.com
Website: http://need4host.com/
Address: Elnara UAB, Krokuvos 13
Vilnius, Vilnius, LT-09020, Lithuania

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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Need4Host is Lithuanian based company that offer Web Hosting Services and Support services. Since its inception they are committed to provide fast and reliable web hosting service at the lowest possible prices. They are specialized in providing top-notch, human-oriented website hosting services. Need4Host's main aim is to make the hosting service as easy to use as possible. Need4Host delivers web hosting solutions that are tailored to customer's specific needs. All of their servers located at GreenHouse ecological datacenter in Netherlands, Europe. Need4Host provides reliable, affordable unlimited, high speed hosting solutiolns with 99.9% uptime guarantee secure with well-connected network, and backed up by a dedicated Support Team.
Need4Host provides VPS, Shared Hosting, Dedicated Server hosting services and can craft a custom package for their customers. They also provide various support levels, from Unmanaged (self-managed) to Premium Managed Support. Even if you need something special like custom dedicated server, custom support packages, or want to hire admin/devops etc. They Maintain services only with the industry leading software and hardware suppliers, for the maximum security, speed and reliability.
Sales Review Grade: A
What we like: Need4Host sales team was really quick and eager to help their customers. They are well trained and has great customer serving skills. Person attending you knows how to help and is eager to make you happy customer.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Service reliability is just great. With 24/7 customer support, any issue relating to service or hosting account is resolved without any delay.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: All of web hosting services feature cPanel control panel which is really easy to work on. We tested the VPS server and ot provided the highest level of speed, security and uptime.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Need4Host's core focus is to provide their customers with a more personal approach rather than them being counted as numbers and being treated differently. They help companies and individuals to build their online presence with the easiest way, by providing high quality web hosting services.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response.
Response Time (Issue Resolved) All questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response.
Response Time (Issue Resolved) All questions were answered properly.
 
Live Chat Sales No
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free No
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) Sales person was friendly to answer all our questi
 
Sales Contact Details
Sales Telephone +3727123037
Sales Email info@need4host.com
Main URL https://need4host.com/
 
Billing Details
Payment Methods
2CheckOut
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
https://need4host.com/auptos.html
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue resolved with proper solution.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue resolved with proper solution.
 
Live Chat Support No
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Really quick response.
Response Time (Issue Resolved) Technician resolved level 1 issue.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.99%
Hyperlink to SLA https://need4host.com/auptos.html
 
 
Consumer Reviews
No Reviews Available




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