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New Moon Web Solutions LLP Report Card
Contact Information

Tel: +91-9658533730
Email: sales@newmoonweb.com
Website: http://www.newmoonweb.com/
Address: Dharma Vihar, Jagamara, Khandagiri,
Bhubaneswar, Odisha, 751031, India

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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Vote For New Moon Web Solutions LLP
 
Editor's Review
Host Introduction M/s New Moon Web Solutions LLP, is a leading Web solution service provider. It registered on January 2015 through Ministry of Corporate Affairs (MCA), Govt. of India under Company Act, 1956, 2013.

M/s New Moon Web Solutions LLP, the authorized Channel Partner of Railtel Corporation of India Limited for providing their Broadband service (RailWire) in the selected cities of Odisha, India.

M/s New Moon Web Solutions LLP provides complete business solutions to their customers. They are specialized in providing top-notch, human-oriented website hosting services. Their main aim is to make the hosting service as easy to use as possible. It was founded by people with solid experience in all areas of IT, service management, service continuity, server administration, IT environment security and customer support processes. Since its inception they are committed to provide fast and reliable web hosting service at the lowest possible prices. New Moon Web Solutions offers outstanding-quality web hosting solutions with a 24x7 tech support service in multiple local languages, 30 Days money back guarantee and 99.9% uptime guarantee.
M/s New Moon Web Solutions LLP, provides various type of services to their customers. Services includes Domain Name Registration, Web Hosting, Reseller Hosting, Master Reseller Hosting, Linux and windows SSD Hosting, and SSL Certificates. They also provide Dedicated Server, Windows VPS and Linux VPS Server. Linux Hosting plans come with PHP CloudLinux, cPanel, Apache, MySQL, PHP, Ruby on Rails & more. Also provides Business / Company Registration with Govt. of India, Ministry of Corporate Aff
Sales Review Grade: A
What we like: Sales team has great customer serving skills. They know what exactly customer is looking for and suggest product accordingly.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Service reliability is just great. With 24/7 customer support, any issue relating to service or hosting account is resolved without any delay.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: We tested Dedicated Server and VPS Server too. But VPS server offered the same degree of autonomy as dedicated hosting servers do, but at a much cheaper price.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
New Moon Web Solutions LLP offers the best of everything you need to keep your website up and running 24x7. They provide the most innovative and reliable hosting service for your businesses. To get cheap, reliable and fast web hosting, look no further than New Moon Web Solutions.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) All questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) All questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 8am to 10pm
Response Time (Initial Acknowledgement) Live chat response time was fastest.
Response Time (Issue Resolved) Answered all questions in detail.
 
Phone Sales Yes
24 x 7 ? No. Only from 8am to 10pm
Toll-Free Yes
Response Time (Initial Acknowledgement) Phone option was also fast.
Response Time (Issue Resolved) Sales person was friendly to assist & answer.
 
Sales Contact Details
Sales Telephone +91-9658533730
Sales Email sales@newmoonweb.com
Main URL https://www.newmoonweb.com/
 
Billing Details
Payment Methods
CCAvenue, PayUMoney, Bank Transfer
Account Activation Period Instant
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
https://www.newmoonweb.com/money-back-guarantee/
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? No. Only from 8am to 10pm
Response Time (Initial Acknowledgement) Response time was good during working hours.
Response Time (Issue Resolved) Resolved the issue immediately.
 
Phone Support Yes
24 x 7 ? No. Only from 8am to 10pm
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) Issue was addressed immediately.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA https://www.newmoonweb.com/money-back-guarantee/
 
 
Consumer Reviews
No Reviews Available




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