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NextPointHost Report Card
Contact Information

Tel: N/A
Email: sales@nextpointhost.com
Website: http://nextpointhost.com
Address: Lyulin 6, Jawaharlal Nehru, No 29, 3rd floor, office. 8
Sofia, Sofija-Grad, 1336, Bulgaria

News:
www.nextpointhost.com/news
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction NextPointHost was founded in 2010 with the aim to provide easy to use and effective web hosting services. It is privately owned with over 100,000 clients served in more than 80 countries. Nextpointhost is committed to providing the best quality Cloud servers, Virtual Private Servers (VPS), Shared, Resellers, Colocated and Forex VPS hosting products. Their cloud hosting package helps businesses and individuals get high-powered service at a fraction of the cost. Their management team has many years combined experience in hosting and financial products. NextPointHost is renowned for their commitment towards delivery of highly professional services at very affordable prices, award-winning technical support, and one of the very best networks in the industry. NextPointHost backup their services guaranteed uptime, no question 30 days money back guarantee and around the clock technical support.
NextPointHost is a pure IaaS provider which also offers a wide array of value for money web hosting services including Linux Shared Hosting, cPanel Hosting, Reseller Hosting, Cloud Hosting, SSD Virtual Private Servers (VPS), Dedicated Servers, SSL certificates, Forex Hosting, Domain name transfers and registrations.
Sales Review Grade: A
What we like: NextPointHost's sales team was knowledgeable, friendly and prompt to provide information. Response we received via email was really quick and informative.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: PHP and mySql upgrade performed successfully without any data loss. Support team was professionally educated and certified.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: We tested the Virtual Private Server and it was working quite smoothly and speedy till the end of our subscription with NextPointHost. Also, we never seen the application went down.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
NextPointHost is a company that you can rely on for all of your web hosting & domain registration needs. Nextpointhost secures your business and provide you with the highest level of technical support.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) All questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) All questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Answered the questions in detail.
 
Phone Sales No
 
Sales Contact Details
Sales Telephone N/A
Sales Email sales@nextpointhost.com
Main URL http://nextpointhost.com
 
Billing Details
Payment Methods
Discover, Perfect Money, Bank Transfer
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
https://nextpointhost.com/company.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time.
Response Time (Issue Resolved) Resolved the issue given.
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9999%
Hyperlink to SLA https://nextpointhost.com/service-level-agreement.php
 
 
Consumer Reviews
No Reviews Available




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