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Orc Webhosting Report Card
Contact Information

Tel: N/A
Email: contact@orcwebhosting.com
Website: http://www.orcwebhosting.com/
Address: Reidenhaldenstr. 268A
Zurich, ZH, CH-8046, Switzerland

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Report Card Grade

Support B
Sales B
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Orc Webhosting delivers web hosting solutions that are tailored to customer's specific needs. They are specialized in providing top-notch, human-oriented website hosting services. Their main aim is to make the hosting service as easy to use as possible. Their deep experience as a hosting company, has helped in creating scalable hosting solutions that promise exceptional performance and unmatched value. Orc Webhosting provides reliable, affordable unlimited, high speed hosting solutiolns with 99.9% uptime guarantee secure with well-connected network, backed up by a dedicated Support Team and unconditional 30 day money back guarantee. Orc Webhosting located in the LiquidWeb datacenter, which features direct connectivity to Tier 1 premium bandwidth providers (MCI/UUnet, Savvis/Cable & Wireless and NTT/Verio) through an SBC OC-48 diverse path fiber optic sonet ring, a fully redundant network, a power failure protection consisting of UPS and Diesel Generator and is fully staffed and monitor
Orc Webhosting's software environment is based upon the GNU/Linux operating system and Linux/Unix software like Apache, PHP or MySQL, software which was developed from the beginning for a multi-user multi-computer networked environment like the Internet and is used on the majority of the servers in the World Wide Web. They are expertise in providing Cloud Server, Shared Hosting and Reseller Hosting services.
Sales Review Grade: B
What we like: Sales team has great customer serving skills. They know what exactly customer is looking for and suggest product accordingly.
What needs improvement: Would like to see 24x7 Live Chat and Phone support.
Support Review Grade: B
What we like: Technical Support Engineers are professionally educated and certified. You can be rest assured your issues are dealt with promptly and efficiently.
What needs improvement: Would like to see 24x7 Live Chat and Phone support.
Plans / Features Review Grade: A
What we like: We tested the Cloud Virtual Server which was proper solution for online application and store. Also the upgrade process easy.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Orc Webhosting business is built upon the principle of providing a personalized service to their customers. They believe in professional support with a personal touch, honesty and fairness. At Orc Webhosting you will receive friendly and personal touch support at all stages - from pre-sales questions to your server installation.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Quite fast response time.
Response Time (Issue Resolved) All questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Quite fast response time.
Response Time (Issue Resolved) All questions were answered properly.
 
Live Chat Sales No
 
Phone Sales No
 
Sales Contact Details
Sales Telephone N/A
Sales Email contact@orcwebhosting.com
Main URL https://www.orcwebhosting.com/
 
Billing Details
Payment Methods
2CheckOut
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
https://www.orcwebhosting.com/terms/sa.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) Issue resolved.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) Issue resolved.
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA https://www.orcwebhosting.com/terms/sla.php
 
 
Consumer Reviews
No Reviews Available




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