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Overline India Report Card
Contact Information

Tel: +91-124-2250121
Email: Pradeep.s@overlineindia.net
Website: http://overlineindia.net/
Address: 73, Sector 10A,, Opposite Canara Bank
Gurgaon, Haryana, 122001, India

Blog:
www.overlineindia.net/blog
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Overline India Hosting Services is a Gurgaon (NCR) based company. They are professionals who have delivered stellar projects to a large number of national and international clients. Overline India is providing services to all business sectors at very competitive prices. Their areas of strength are innovation, out-of-the-box thinking and commitment to quality. With our skillful management team as well as in-house Microsoft and Red Hat Certified technicians, they register a unique name for customers organization, and thus open up a new world of web-based clients and services to you. Overline India has been committed to entrust customers with effective & easy to use web hosting services backed by unmatched 24/7 quality technical support and guaranteed server uptime.
Overline India is leading and fastest growing company in India. Overline India provides Shared, Reseller, Managed VPS and Dedicated hosting solutions. Their services are designed for both beginners and professionals. All of their shared hosting plans include a 99.9% uptime guarantee, 24/7 support and a 30-day money back guarantee.
Sales Review Grade: A
What we like: We received quite fast and good response via all resources. Sale agent via Phone was friendly, attentive and eager to provide information.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Overline India's Support Engineers were in touch with us until our application gets up and running. Their guidelines helped us setup our application.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: We tested the VPS server which was running quite smoothly and fast. We did not ever face any issue with our application.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
At Overline India you will receive friendly and personal touch support at all stages - from pre-sales questions to your server installation. They are commtted to provide quality, professional and reliable services to their customer at very affordable prices.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good enough.
Response Time (Issue Resolved) Answered all questions in detail.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good enough.
Response Time (Issue Resolved) Answered all questions in detail.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Was chatting with sales agent within a second.
Response Time (Issue Resolved) Answered all questions really fast.
 
Phone Sales Yes
24 x 7 ? No. Only from 10am to 5pm
Toll-Free Yes
Response Time (Initial Acknowledgement) Phone option was also fast.
Response Time (Issue Resolved) Answered all questions right away.
 
Sales Contact Details
Sales Telephone +91 (124) 2250121
Sales Email sales@overlineindia.net
Main URL http://www.overlineindia.net/
 
Billing Details
Payment Methods
Bank Transfer, DD
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
https://overlineindia.net/conditions.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time quite fast.
Response Time (Issue Resolved) Issue resolved with proper solution.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time quite fast.
Response Time (Issue Resolved) Issue resolved with proper solution.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Issue was resolved.
 
Phone Support Yes
24 x 7 ? No. Only from 10am to 5pm
Response Time (Initial Acknowledgement) Response time was good during working hours.
Response Time (Issue Resolved) Level 1 issue was resolved within just few minutes
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA https://overlineindia.net/page_info.php?pages_id=7&pages_name=Service%20Level%20Agreements
 
 
Consumer Reviews
No Reviews Available




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