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Point Action Services Report Card
Contact Information

Tel: N/A
Email: support@pointaction.com
Website: http://www.pointaction.com
Address: 9177 Vintage Wine Ave
Las Vegas, Nevada, 89148, United States of America

Blog:
www.pointaction.com/news
News:
www.pointaction.com/news
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Point Action Services was established in response to the vast and growing need for a more reliable and affordable web solutions via their newest-superior web hosting technological breakthroughs, all geared for the satisfaction of corporate and individual public demand for quality kind of hosting services in the competitive world. Point Action Services is the Trusted PCI Compliant leader of InfoTech Solutions since 2001 in helping business and people in creating web presence through providing support, secure web hosting, web design and other services on a secure network. They support clients to generate more Business, and increase their Sales Production. Point Action Services operates to offer the best expected Internet web hosting in the world, striving to consistently provide cutting edge technology and services without endangering the current level of service provided, giving the most affordable hosting packages with latest technology, making an Internet presence a simple.
Point Action Services offers IT services around the globe that are most reliable and affordable for everyone alike, repackaging services in a variety of selections to suit corporate and individual needs and specifications. They maintain partnership with major compaines such as Attracta, MerchantPlus, GlobalSign and CDGcommerce to provide with world class web hosting, ssl certificates, merchant accounts, domain name registration, and free search engine optimization (SEO) tools.
Sales Review Grade: A
What we like: Great customer serving skills. Point Action Services team was top-notch, quick and serve customers with friendly attitude.
What needs improvement: Would like to see 24x7 phone and live chat option.
Support Review Grade: A
What we like: Quick response time of technical staff ensures capability to embrace and satisfy unexpected business needs.
What needs improvement: Would like to see 24x7 phone and live chat option.
Plans / Features Review Grade: A
What we like: All web hosting accounts on secure web hosting servers are backed up to the cloud nightly and weekly so that sensitive data is always protected and can be restored at any time on request.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Point Action Services committed to provide varied latest packages, attractive promos, and good deals to suit customers needs and preference. Fast customer support, dependable hardware, superior network and reliable hosting services at an extremely competitive price are some of the qualities of Point Action Services.
 
Sales Review
Ticket Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Questions were answered properly.
 
Email Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Questions were answered properly.
 
Live Chat Sales No
 
Phone Sales No
 
Sales Contact Details
Sales Telephone N/A
Sales Email support@pointaction.com
Main URL https://pointaction.com/company/contact-us
 
Billing Details
Payment Methods
Discover, JCB, Enroute, Solo, Switch, Maestro, Vis
Account Activation Period Instant
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
https://pointaction.com/terms
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA https://pointaction.com/service-agreement
 
 
Consumer Reviews
No Reviews Available




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