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PRO ISP Report Card
Contact Information

Tel: +47-51-20-08-70
Email: support@proisp.no
Website: http://www.proisp.no/
Address: Welhaven Route 9
SANDNES, Norway, 4319, Norway

Forum:
www.proisp.no/forum
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction PRO ISP was established in 2002 with the aim in mind to provide simple, easy to use and affordable web hosting services to their customers. Today it is one of the fastest growing providers of Web Hosting services in the industry. They aim to become a dominant player in the Norwegian market, and establish a presence in Europe, in the coming years. PRO ISP focusing today completely on developing and delivering services related to Web Hosting, Domains, Virtual Server (VPS), SSL certificate and Hosted Exchange. They are committed to deliver stable and secure solutions at competitive prices to individuals and businesses and to technical and non-technical users. PRO ISP servers are located in high-tech data centers Oslo, Stavanger, Houston, Texas (USA), and Nuremberg (Germany).
PRO ISP is one of the largest providers of Web Hosting , and Virtual Private Server services. They are also expertise in Domain Registration, SSL certificate and Hosted Exchange services.
Sales Review Grade: A
What we like: PRO ISP sales team was informative and friendly through all stages.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Technical team of PRO ISP was very helpful and performed needful during database issue of our website.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: We tested Shared Hosting and Dedicated server from PRO ISP and we didn't face any issue with both of services. Speed of Dedicated Server was just amazing.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Continuous standardization and Quality assurance of PRO ISP services ensures that all their customers receive the same great quality at all times. Since the inception of PRO ISP they have been focused on the development of automatic services for their customers.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response was quite fast.
Response Time (Issue Resolved) Answered all questions in detail.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response was quite fast.
Response Time (Issue Resolved) Answered all questions in detail.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 3pm
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Sales agent was friendly to answer all questions.
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 3pm
Toll-Free Yes
Response Time (Initial Acknowledgement) 1 minute.
Response Time (Issue Resolved) Answered all questions right away.
 
Sales Contact Details
Sales Telephone +47-51-20-08-70
Sales Email support@proisp.no
Main URL http://www.proisp.no/
 
Billing Details
Payment Methods
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
https://www.proisp.no/tjenestevilkar/
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? No. Only from 9am to 3pm
Response Time (Initial Acknowledgement) Response time was good during working hours.
Response Time (Issue Resolved) Issue was resolved within just few minutes
 
Phone Support Yes
24 x 7 ? No. Only from 9am to 3pm
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) Resolved the issue.
 
SLA
Does Host have an SLA? No
 
 
Consumer Reviews
No Reviews Available




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