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ResellerChoice Report Card
Contact Information

Tel: +1-888-828-8820
Email: sales@resellerchoice.com
Website: http://www.resellerchoice.com
Address: 450 Shrewsbury Plaza, Suite 308
Shrewsbury, New Jersey, 07702, United States of America

News:
www.resellerchoice.com/news
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Since 2001 ResellerChoice has specialized in Windows based solutions including Windows Web Hosting, Cloud Hosting, Windows VPS and Windows Dedicated Servers and management for small to large businesses looking for reliable low cost windows hosting solutions or advanced reseller hosting systems that allow reselling of the newest Windows hosting services.
ResellerChoice windows hosting, dedicated server and VPS server solutions allow small business and ISP's to offer their customers high quality windows solutions without the overhead and staff required to run such complex and reliable Microsoft® windows hosting networks. They hire talented individuals in the areas they specialize in. Selecting only the best datacenters and hardware available and keeping solutions competitively priced, ResellerChoice allows there clients to keep there margins hi
Sales Review Grade: A
What we like: Sales agent was very prompt to answer my questions.
What needs improvement: Nothing at this moment.
Support Review Grade: A
What we like: Only Existing Clients can contact support staff
What needs improvement: N/A
Plans / Features Review Grade: A
What we like: ResellerChoice provides wide and varying range of products. You can choose any of them depending on your requirements and budget.
What needs improvement: N/A
Usability Review Grade: A
Conclusion Grade: A
With thousands of satisfied customers and over 25,000 sites hosted on there network you can count on ResellerChoice for a higher level of service and support for your windows hosting needs. They keep all their services 100% unbranded and understand what hosting resellers and small businesses need to succeed in today's competitive windows hosting market.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Questions answered properly
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Questions answered properly
 
Live Chat Sales Yes
24 x 7 ? No. Only from 8am to 6pm
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Very prompt to answers the questions.
 
Phone Sales Yes
24 x 7 ? No. Only from 8am to 6pm
Toll-Free Yes
Response Time (Initial Acknowledgement) 1 minute.
Response Time (Issue Resolved) Very prompt response to the questions asked.
 
Sales Contact Details
Sales Telephone 888-828-8820
Sales Email sales@resellerchoice.com
Main URL http://www.resellerchoice.com
 
Billing Details
Payment Methods
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://www.resellerchoice.com/company/30day_guarantee.aspx
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Issue Resolved Promptly
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Issue Resolved Promptly
 
Live Chat Support No
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good Response Time
Response Time (Issue Resolved) Issue Resolved Promptly
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.resellerchoice.com/company/sla.aspx
 
 
Consumer Reviews
No Reviews Available




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