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Secure1 Hosting Report Card
Contact Information

Tel: 312-544-0062
Email: sales@secure1hosting.com
Website: http://secure1hosting.com/
Address: 151 Front Street
London, Ontario, N6A 0A2, Canada

Blog:
www.secure1hosting.com/blog
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Secure1 Hosting was founded in the year of 2013 with the aim in mind to provide easy to use web hosting services to their customers. The team at Secure1 Hosting is devoted to provide their customers with the most reliable and budget-friendly hosting services in the industry. They have data centers throughout North America, Europe, and Australia. They provide high end Dedicated Servers at just fraction of cost. Their affordable dedicated servers and cloud servers are perfect for people who own both personal and business websites. Their skilled staff members work round-the-clock to ensure that all of their services have 100% uptime.
Secure1 Hosting is leading and fastest growing Web Hosting provider in London. They provide Dedicated Server Hosting, Cloud Hosting, Voice Servers, and BaaS Cloud Backup services at an extremely competitive price. Secure1 Hosting is a Certified CloudFlare Partner, which allows to take advantage of amazing platform.
Sales Review Grade: A
What we like: Secure1 Hosting sales person via Live Chat was friendly and informative. All questions were answered in detail. Response via other resources was also good.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Support Technicians were professionally educated and certified. They offer an excellent round-the-clock client care service with an average response time of less than 30 minutes.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: We tested the Dedicated environment which provides you all the needed resources and the highest level of speed, security and uptime for your websites.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Secure1 Hosting's core focus is to provide their customers with a more personal approach rather than them being counted as numbers and being treated differently.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) All questions were answered properly.
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) Sales person was friendly to assist & answer.
 
Sales Contact Details
Sales Telephone 312-544-0062
Sales Email sales@secure1hosting.com
Main URL http://secure1hosting.com/
 
Billing Details
Payment Methods
Visa-Debit, Bit-pay
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 14 days
Hyperlink to Terms and Conditions
http://secure1hosting.com/terms-of-service/
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Resolved the issue given.
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response. Phone rang just once.
Response Time (Issue Resolved) Issue was resolved.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://secure1hosting.com/service-level-agreement/
 
 
Consumer Reviews
No Reviews Available




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